Emily Richards

I would only recommend this dealership if I was sure they would be working with Nicole or Emily. Prior to these two people I had nothing but trouble and was treated terrible because I am female. I had to b would be working with Nicole or Emily. Prior to these two people I had nothing but trouble and was treated terrible because I am female. I had to bring my husband in to get that issue addressed. Nicole is a keeper and I would work with her anytime. She understood my level of frustration after trying for 5 months to get the damage done by your mechanic repaired. I have no respect for Brett, as he picked the day and time for my husband and myself to meet with him and he did not even bother to show up. Very disappointing and very unprofessional. I know Nicole did not like being sidelined by Brett not showing up that day. Nicole and Emily know what it takes to get the job done and keep in consist communication with the customer. They are both keepers. I certainly appreciated Nicole's level of customer service. The communication only improved after Nicole arrived at the department. The level prior to her arrival was absolutely awful. More

by sue.livingnewenglandre Verified Customer Verified Customer

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Believe I’ve already filled one of these out. But I will tell you again this is a excellent dealership, they are knowledgeable and very experienced in the vehicle that I bought! Kudos to them I w But I will tell you again this is a excellent dealership, they are knowledgeable and very experienced in the vehicle that I bought! Kudos to them I will recommend my friends to them! More

by warrendavis0707 Verified Customer Verified Customer

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Emily is very efficient, excellent customer service and recommend her as an asset to your organization recommend her as an asset to your organization More

by mike.mcdonough Verified Customer Verified Customer

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Always a good experience. Was able to call up, get my truck in, fast diagnosing, and even repaired faster than expected. Was able to call up, get my truck in, fast diagnosing, and even repaired faster than expected. More

by jrmosel Verified Customer Verified Customer

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GREAT SERVICE WILL BE BACK AGAIN FOR ALL MY VEHICLE NEEDS 5 STARS HANDS DOWN 5 STARS HANDS DOWN More

by nferland0 Verified Customer Verified Customer

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Great service and sales experience. I would recommend this dealership to everyone. Smooth easy deal!! I would recommend this dealership to everyone. Smooth easy deal!! More

by Red Verified Customer Verified Customer

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worst experience of my life buying a car! They knew I was coming and didn’t even even have it out of the snowbank because they couldn’t find the keys. When I left after being disappointed ab They knew I was coming and didn’t even even have it out of the snowbank because they couldn’t find the keys. When I left after being disappointed about not being able to drive the car that I wanted, nobody even ever called to follow up with with me. After three days, I called the dealership and spoke with the general manager, who Made me feel like it was my problem. They didn’t even change the windshield wipers They were so bad they left an obstruction in my vision through the windshield. not even a week later, the exhaust system fell off the bottom of the car. The brakes were squeaky! I will never buy another car from key of white river junction and I will never send any people that I like there to buy cars either More

by jennvarga13 Verified Customer Verified Customer

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The service center of Jeep/Chrysler/Dodge at White River Junction was accomodating. The receptionist was nice and the service went smoothly and fast! Thanks! Junction was accomodating. The receptionist was nice and the service went smoothly and fast! Thanks! More

by Cordelio Verified Customer Verified Customer

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I was scheduled very quickly, handled professionally and found the waiting area spacious, well-appointed and the service performed was as requested. found the waiting area spacious, well-appointed and the service performed was as requested. More

by DJONAS28 Verified Customer Verified Customer

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Great service got what I wanted done quickly and very reasonably priced would them recommend to anyone looking for good service people were friendly and actually wanted the business unlike some places reasonably priced would them recommend to anyone looking for good service people were friendly and actually wanted the business unlike some places More

by kschwarz1324 Verified Customer Verified Customer

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