Felicia Turner

Horrible. Less than 24 hours after we purchased our car with around 50k miles on it the head gasket blew. This was not Key's fault. When I called to see what w Less than 24 hours after we purchased our car with around 50k miles on it the head gasket blew. This was not Key's fault. When I called to see what we should do they (original sales person) first promised it would get taken care of but they would need to call me right back. After not receiving a call back my next conversation (with the manager) was "We are not a Mazda dealer, bet you'd wish you had bought that extended warranty." I was not expecting much. Maybe a tow and a loaner car til my wife, two young children and I could figure out what we were going to do without two functional cars. This is not how you retain business. That $90000 check I have in my pocket to purchase a new work truck from Key will be going elsewhere. Every engineering tech and contractor I encounter while managing capital projects for the hospital I work at will hear this story. More

by Mike U Verified Customer Verified Customer

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Felicia was amazing to work it on purchasing my car. I would definitely recommend those looking for a great customer experience, to go purchase a car with her! Thanks Felicia ! And the IS AMAZING! 🤩 I would definitely recommend those looking for a great customer experience, to go purchase a car with her! Thanks Felicia ! And the IS AMAZING! 🤩 More

by MARYMERRIHEW Verified Customer Verified Customer

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They were exceptional and professional in every way. A very pleasant experience with knowledgeable people. A very pleasant experience with knowledgeable people. More

by mallegretti@newfrontiercap.,com Verified Customer Verified Customer

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Good buying experience! !! I would recommend Key Auto to everyone looking to purchase a vehicle!!! !! I would recommend Key Auto to everyone looking to purchase a vehicle!!! More

by m_foss6 Verified Customer Verified Customer

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Great so far, waiting on parts to finish it all but great so far thanks!! so far thanks!! More

by smagnut Verified Customer Verified Customer

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Felecia and Chris were amazing! Everything ran smoothly and they were able to answer any questions I had and got me into exactly what I wanted! Everything ran smoothly and they were able to answer any questions I had and got me into exactly what I wanted! More

by CHEYENNE.SHELDON Verified Customer Verified Customer

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