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Joanne Palmer
Joanne Palmer at Subaru of Utica
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Joanne Palmer

Service Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
90 Reviews
4.8

90 Reviews

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90 Reviews of Joanne Palmer

June 02, 2024

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Employee Rating

Very easy to get in and out of the service dept. thank you Subaru of Utica. More

by ONEAPRIL1974
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Recommend Dealer
Yes
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May 30, 2024

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Very helpful not pushey,honest friendly. Clean, I highly recommend this dealer for the best car on the road. More

by HARRY0284
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Recommend Dealer
Yes

Other Employees Tagged: Nick Borelli

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May 30, 2024

Subaru of Utica responded

Harry, thank you for the high recommendation! We're glad to hear our team at Subaru of Utica provided a helpful and friendly experience. Enjoy your new car!

May 30, 2024

Dealership Rating
Employee Rating

Efficient, friendly, knowledgable, attentive sales and service. Stephen Degrace and Mike Green were a pleasure to work with in sales. More

by SKRALY
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mike Green, Tyler Davos , Stephen Degrace

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May 30, 2024

Subaru of Utica responded

Thank you for the great review! We're glad to hear Stephen and Mike provided such excellent service at Subaru of Utica. Enjoy your new car!

May 29, 2024

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All I expected from my appointment was taken care of in a timely manner. Thank You! More

by ETROST
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

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May 30, 2024

Subaru of Utica responded

Thank you for the kind words. Come visit us anytime!

May 29, 2024

Dealership Rating
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Joanne was knowledgeable, polite, and respectful. Inspection took a little longer than anticipated. Nice waiting area. More

by HUSKYFAN83
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Workmanship
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Recommend Dealer
Yes
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May 29, 2024

Subaru of Utica responded

Thank you for the feedback! We're glad to hear Joanne provided excellent service and that you enjoyed our waiting area. Apologies for the longer-than-expected inspection time, we'll work on improving this aspect.

May 22, 2024

Dealership Rating
Employee Rating

The staff are friendly and professional. Tyler reviewed all of the information so that I could make an informed decision, the building is always clean and organized, More

by MCKERNAN.BARBARA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davos, Tyler Basset

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May 23, 2024

Subaru of Utica responded

We're glad to know you had a positive experience with our team at Subaru of Utica, and that Tyler was able to provide all the information needed for your decision. We appreciate your feedback about our clean and organized facility too!

May 20, 2024

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Employee Rating

Jeanne Palmer was very pleasant and informative. She explained things and went over services in detail. It was nice that she was honest and made references to her own experiences. More

by CINDI4175
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Recommend Dealer
Yes
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May 20, 2024

Subaru of Utica responded

We're glad to know that you had a positive experience with Jeanne at Subaru of Utica. Her honesty and detailed explanations are indeed valuable! Thanks for sharing your feedback, we appreciate it!

May 16, 2024

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I have always had a good experience with the service . . The service reps and technicians have been knowledgeable and courteous. More

by SROUNDS
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Recommend Dealer
Yes
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May 16, 2024

Subaru of Utica responded

We're glad to know you've consistently had a good experience with our service team at Subaru of Utica. We appreciate your feedback and look forward to continuing the trend!

May 16, 2024

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Employee Rating

Excellent service and friendly, knowledgeable people working there. Good experience. Would recommend this dealership to my family and friends. More

by KAHAMELINE
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Recommend Dealer
Yes
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May 16, 2024

Subaru of Utica responded

Kahameline, we're so glad to know you had a good experience at Subaru of Utica and found our team friendly and knowledgeable. Thanks for recommending us to your family and friends!

May 15, 2024

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Employee Rating

Everyone was very knowledgeable and was able to fix my brakes quickly and accurately on the same day I brought my car into the shop. More

by ILACOOP44
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2024

Subaru of Utica responded

We're glad to know our team at Subaru of Utica was able to assist with your brakes efficiently and accurately. Thanks for trusting us with your vehicle, we appreciate the positive feedback!

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