Johnny Cheng
Johnny Cheng at Audi Livermore
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Johnny Cheng

Service Manager

Audi Livermore

3400 Las Positas Rd
Livermore, CA 94551

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4.9
102 Reviews

Dealership Experience

23 yrs, 8 mos

Industry Experience

23 yrs, 8 mos

4.9

102 Reviews

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102 Reviews of Johnny Cheng

May 25, 2024

Dealership Rating
Employee Rating

Nancy is awesome. She keeps us informed on the status of our car and she is very personable, actually, the whole service teams are great! She’s a please to work with More

by DAVINA0
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Recommend Dealer
Yes

May 23, 2024

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Nick was absolutely great, knowledge and very responsive to our needs. The service department was mediocre, with exception of Johnny Chen who was very helpful in coordinating resolution to Audi software pe More

by salcobar1028
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2024

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She’s wonderful at customer service; always provides updates and knows about the car she’s involved with More

by JAYK3
Service Price Transparency
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Recommend Dealer
Yes

May 10, 2024

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Always very mice and professional, I wish that all sales personel would be as nice as he is! More

by tedski13600
Service Price Transparency
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Recommend Dealer
Yes

April 14, 2024

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Nancy has always been the best service rep I have ever worked with. She keeps me informed about my car and the status of the service/repairs. More

by COON.MARY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nancy Frasula

April 02, 2024

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Audi Livermore's dealership and service department are second to none. The buying process was stress-free, and the service team maintains that level of excellence. They are knowledgeable, courteous, and t More

by AMRITPAL_209
Service Price Transparency
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Recommend Dealer
Yes

January 24, 2024

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My wife and I had a great experience purchasing our new Audi. Alexander Morris is a five star salesman. Johnny, the service manager is top notch. This is our third Audi and Alexander will be ordering ou More

by lopez17544
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nazir Bidar, Alexander Morris

January 13, 2024

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Audi has always been there for me when purchasing a vehicle. Great sales and service. More

by PREM0
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Yoritate, Nancy Frasula , Yohan Haddad

December 24, 2023

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Best dealership I have ever worked with! Service is excellent! Works with you to make a deal! More

by BSALEMME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Yoritate, Nancy Frasula, Adrees Sharza , Crystal Gomez, Yohan Haddad

December 22, 2023

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Employee Rating

Provided prompt and accurate estimate. Work was done on time and afterwards, the service advisor went through everything. More

by aj1213
Recommend Dealer
Yes
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