Nancy Frasula
Nancy Frasula at Audi Livermore
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Nancy Frasula

Service Advisor

Audi Livermore

3400 Las Positas Rd
Livermore, CA 94551

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4.9
170 Reviews
4.9

170 Reviews

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170 Reviews of Nancy Frasula

May 25, 2024

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Employee Rating

Nancy is awesome. She keeps us informed on the status of our car and she is very personable, actually, the whole service teams are great! She’s a please to work with More

by DAVINA0
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Recommend Dealer
Yes

May 20, 2024

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She’s wonderful at customer service; always provides updates and knows about the car she’s involved with More

by JAYK3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 14, 2024

Dealership Rating
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This is how service should be. Nancy was fantastic. She as a great communicator and was very thorough. I will be coming back again for my service needs. More

by benarmfield
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Yoritate

May 10, 2024

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Always very mice and professional, I wish that all sales personel would be as nice as he is! More

by tedski13600
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Recommend Dealer
Yes

May 10, 2024

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Nancy greeted me with a smile and fit me in ahead of my scheduled time. Thanks More

by SBW_1
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Recommend Dealer
Yes

April 14, 2024

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Nancy has always been the best service rep I have ever worked with. She keeps me informed about my car and the status of the service/repairs. More

by COON.MARY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Johnny Cheng

April 08, 2024

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Nick is exceptional. There is so much to learn about my new 2024 Audi Etron and he’ll be the one to teach me!. More

by noelmadden
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Yoritate, Faith Clark

April 05, 2024

Dealership Rating
Employee Rating

The service was great as always. Nancy always goes above and beyond. Best dealership A+ More

by TIGER4KZ
Recommend Dealer
Yes

Other Employees Tagged: Nick in sales

April 02, 2024

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Employee Rating

The dealership provided exceptional service, offering a seamless car-buying experience. Knowledgeable staff guided me through various models, addressed all inquiries, and facilitated a smooth transaction. More

by AMRITPAL_209
Recommend Dealer
Yes

Other Employees Tagged: Nancy Frasula

April 02, 2024

Dealership Rating
Employee Rating

Audi Livermore's dealership and service department are second to none. The buying process was stress-free, and the service team maintains that level of excellence. They are knowledgeable, courteous, and t More

by AMRITPAL_209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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