Kyle Shaw
Kyle Shaw at Capital Ford of Wilmington
Refer Me

Kyle Shaw

Service Advisor

Capital Ford of Wilmington

4222 Oleander Dr
Wilmington, NC 28403

Contact Me
4.9
96 Reviews
4.9

96 Reviews

Write a Review

96 Reviews of Kyle Shaw

June 02, 2024

Dealership Rating
Employee Rating

Friendly, efficient, professional. I was kept informed throughout my visit of what was being done to my car More

by GOODGDLIMSMOLLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 01, 2024

Dealership Rating
Employee Rating

Dealer rep was early and did the repair right in the parking lot , communication was excellent. More

by PKDRAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 27, 2024

Dealership Rating
Employee Rating

Really clean, friendly down to earth people that made sure I was satisfied with my purchase. More

by JAPPYJOEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan salesman

May 24, 2024

Dealership Rating
Employee Rating

Capital ford performed all the work requested in a timely and professional manner. Happy with all the work performed. More

by CECCHETTI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2024

Dealership Rating
Employee Rating

N/a no time for re view h h h h k k k l More

by Gjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2024

Dealership Rating
Employee Rating

Let me start by saying Judith is amazing. She had always taken care of my son. She scheduled him a 1:30 appointment for a basic oil change. Nathan informed them he didn't need a rotation and More

by hgielar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judith Baird

May 11, 2024

Dealership Rating
Employee Rating

Excellent service staff, particularly Kyle Shaw who is friendly, knowledgeable, polite, and professional. Capital Ford has earned my future business, both service, and when I’m ready to purchase my next More

by barrymessing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2024

Dealership Rating
Employee Rating

Technician arrived on time. He was pleasant and professional. Job was done quickly. Technician explained repair and time to complete. More

by COLLEENFALLON59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 11, 2024

Dealership Rating
Employee Rating

A little pricey but quality labor, been using Ford dealership to do my service for years More

by WPALM7TREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 03, 2024

Dealership Rating
Employee Rating

It was an enjoyable experience. I waited for my car in Capital's state of the art, wired showroom, which made the time fly by, and the complimentary coffee was greatly appreciated a More

by tomhillegass
Recommend Dealer
Yes

Other Employees Tagged: Kyle Shaw

1
...

Dealership Inventory (525 Vehicles)

new 2024 Ford Mustang car, priced at $33,920
2024 Ford Mustang
new
CARBONIZED GRAY METALLIC exterior
Automatic
Rear-wheel Drive
new 2024 Ford F-150 car, priced at $71,535
2024 Ford F-150
new
OXFORD WHITE exterior
Automatic
Four-wheel Drive
new 2024 Ford Expedition car, priced at $69,760
2024 Ford Expedition
new
ICONIC SILVER METALLIC exterior
Automatic
Rear-wheel Drive
new 2024 Lincoln Aviator car, priced at $71,050
2024 Lincoln Aviator
new
INFINITE BLACK MET CC exterior
Automatic
All-wheel Drive
new 2024 Ford Bronco car, priced at $53,225
2024 Ford Bronco
new
AZURE GRAY MET TRI-COAT exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $46,995
2024 Ford F-150
new
AGATE BLACK METALLIC exterior
Automatic
Four-wheel Drive