Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Judith Baird
Refer Me
Judith Baird
Ford Customer Service Manager
Capital Ford of Wilmington
4222 Oleander Dr
Wilmington, NC 28403
54 Reviews
54 Reviews
Write a Review
54 Reviews of Judith Baird
May 18, 2024
Let me start by saying Judith is amazing. She had always taken care of my son. She scheduled him a 1:30 appointment for a basic oil change. Nathan informed them he didn't need a rotation and She had always taken care of my son. She scheduled him a 1:30 appointment for a basic oil change. Nathan informed them he didn't need a rotation and was told there is no charge as it is included with the oil change. It took a bit longer than expected for an oil change, but that is ok. When Nathan got the bill it was $127. I try and support the car dealers versus the oil change shops but $127 for a basic pill changes is ludicrous. If that is the standard oil change rate, we won't be back for that. More
by hgielar
Verified CustomerOther Employees Tagged: Kyle Shaw
Helpful 
May 13, 2024
Service department is great,sales force non pushy, prices are fair. Was satisfied with my transaction. are fair. Was satisfied with my transaction. More
by MISSCARLASOLDIESANDGOODIES
Other Employees Tagged: Nathen Martin, Scott Beasley , Melvin Cordova
February 13, 2024
Just a super duper, extraordinary experience! I feel valued every time that I step in the door and know that Caty and the rest of the team will do everything they can to ensure my concerns are ch I feel valued every time that I step in the door and know that Caty and the rest of the team will do everything they can to ensure my concerns are checked and repaired as needed. Thank you!! More
by Jennie1264
Other Employees Tagged: Nick Chinn, Jeff Grundy, Caty Trouton, Kyle Shaw, Ryanne Lamkin
February 08, 2024
Good experience. The people at the front are knowledgeable and helpful. Caty was easy to work with and communicated every step of the way. The people at the front are knowledgeable and helpful. Caty was easy to work with and communicated every step of the way. More
by Jennie1264
Other Employees Tagged: Nick Chinn, Jeff Grundy, Caty Trouton, Kyle Shaw, Ryanne Lamkin
February 08, 2024
Outstanding service every time. The customer service is above and beyond and I never feel taken advantage of or like they are trying to pull the wool over my eyes. Cannot recommend The customer service is above and beyond and I never feel taken advantage of or like they are trying to pull the wool over my eyes. Cannot recommend capital ford enough! More
by EZLIFE
Other Employees Tagged: Nick Chinn, Jeff Grundy, Caty Trouton, Kyle Shaw, Ryanne Lamkin
February 08, 2024
Love the service at Capital Ford always feel welcomed and out so quickly can't recommend them enough! out so quickly can't recommend them enough! More
by Ruger734
Other Employees Tagged: Nick Chinn, Jeff Grundy, Caty Trouton, Kyle Shaw, Ryanne Lamkin
January 22, 2024
Friendly, helpful and always kept me up-to-date with progress of work being done. progress of work being done. More
by JRLJI
Other Employees Tagged: Caleb Sayers, Jeff Grundy, Caty Trouton, Crystal Loree, Stephanie Coin, Kyle Shaw, Joe Honeycutt, Ryanne Lamkin
January 18, 2024
Nick Chin in service really care about his customers unlike corporate ford. I do appreciate him taking time to find the issue and address it unlike corporate ford. I do appreciate him taking time to find the issue and address it More
by MISSKITTYRC
Other Employees Tagged: Keith Stephenson, Nick Law, Nick Chinn, Eric Jacobi, Ryanne Lamkin , Peter, new sales manager
January 17, 2024
Great customer service. The vehicle had a problem that was just addressed six months ago and they actually fixed it and picked up and dropped off the vehicle to save us a tr The vehicle had a problem that was just addressed six months ago and they actually fixed it and picked up and dropped off the vehicle to save us a trip. More
by Srpearce71
Dealership Inventory (525 Vehicles)
