Lee Brown | Page 2

Lee Brown was great! Overall the experience was very positive. The dealership was very responsive and worked with us to make the sale pretty painless. The delivery servic Overall the experience was very positive. The dealership was very responsive and worked with us to make the sale pretty painless. The delivery service was a success and time efficient for our circumstances. My only negative would be how much of the pricing and negotiation happened in the main customer area, which I thought was intrusive as I didn’t want to hear others’ finance options, nor did I want staff or visitors hearing mine. It’s awkward, loud on a Saturday particularly, and I feel unprofessional for a dealership with such a good reputation. Please consider creating a more personal experience for serious buyers. More

by CHERI_ENGLISH Verified Customer Verified Customer

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Solid service from Sales and Financing. Sales worked with Service to get a compression and leak down test done for me, vehicle was clean and gassed up for delivery. My only less than perfe Sales worked with Service to get a compression and leak down test done for me, vehicle was clean and gassed up for delivery. My only less than perfect aspect of the experience was the best in house financing could get approved was a 23% APR with $2k down. I was able to get a 9.5% no money down, no collateral. I know you guys have to do vehicle secured loans, I just mention it because if I didn't know to check elsewhere for financing I would have walked. Thanks, Mike More

by SEA3MXJ Verified Customer Verified Customer

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What a great place! !! All the employees are awesome!!! Best service department ever!!! Looking forward to coming back. !! All the employees are awesome!!! Best service department ever!!! Looking forward to coming back. More

by LEEBROWN1110 Verified Customer Verified Customer

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Very good service from the sales person and the Palmer team. We will recommend to friends. team. We will recommend to friends. More

by taylorcbt099 Verified Customer Verified Customer

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The whole team from Palmer, was vey kind and took a very good care of their customers. The communication was flawless, they always stayed on top of this The buyer experience was smooth, hassle free, love good care of their customers. The communication was flawless, they always stayed on top of this The buyer experience was smooth, hassle free, love my new truck and definitely will do business on the future and will recommend to friends and family. Special shoutout to Mike, Lee and Brandon that helped me during this transaction on getting behind the wheel on my new truck. Thank you Plamer Ram! Sergio Balboa. More

by xsbalboa Verified Customer Verified Customer

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Lee Brown made my experience painless & seamless. He kept me informed about my purchase while the vehicle was being manufactured. He kept me informed about my purchase while the vehicle was being manufactured. More

by JCARTER28 Verified Customer Verified Customer

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Everyone was helpful. They all seem to be working together for the best offer they can get for the customer. Lee was awesome. Chris was awesome. Dustin and Brandon were th They all seem to be working together for the best offer they can get for the customer. Lee was awesome. Chris was awesome. Dustin and Brandon were there to help as well. I even got to meet Jay. He was very helpful as well, and I was not even his customer. All around great place to shop for a truck or car. More

by strikeforce0 Verified Customer Verified Customer

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Quick and easy transaction. In and out within 20 minutes. Great experience and would buy from them again. In and out within 20 minutes. Great experience and would buy from them again. More

by DFRESWICK Verified Customer Verified Customer

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Quick and painless transaction. In and out of the dealership in about 90 minutes. Will recommend this dealership to anyone as well as friends and family. In and out of the dealership in about 90 minutes. Will recommend this dealership to anyone as well as friends and family. More

by GMANHDTV Verified Customer Verified Customer

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Lee Brown was a pleasure to work with during the sales process and ultimate purchase of a new jeep gladiator. He was very professional and went over the key features and changes that would help me with m process and ultimate purchase of a new jeep gladiator. He was very professional and went over the key features and changes that would help me with my new vehicle. He also went the extra mile to follow up with me post sale to make sure everything was o.k. and that I was still enjoying the new vehicle and that all the items that were promised or still owed were taken care of or would be soon. Kudos to Lee! Keep up the good work! Chris in the finance department was also a pleasure to work with during the final paper signing process. He made the actual car purchasing process go seamlessly and not last longer than it needed to. I have purchased toyota vehicles in the past where the entire sales process was cumbersome and time exhaustive. Keep up the good work! More

by dbinger Verified Customer Verified Customer

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