Michelle P.

I had an awful time. Communication was terrible after the purchase was finished. I’m the end, a few redeeming things occurred and finance was kind and apologetic. Not Communication was terrible after the purchase was finished. I’m the end, a few redeeming things occurred and finance was kind and apologetic. Not enough to make me ever want to come back unfortunately. More

by PDERLETH Verified Customer Verified Customer

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Pleasant and timely made the wait easy. Amenities also helped no surprises Charges all explained up front Amenities also helped no surprises Charges all explained up front More

by MBERNHARD46 Verified Customer Verified Customer

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Very pleasant, service was very good, we will be back. Also the selection of trucks and SUV's were good. Also the selection of trucks and SUV's were good. More

by jpierri1001 Verified Customer Verified Customer

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They did a great job! I was told it was going to take 1.5 hours because they were busy. Ended up being 35-40 mins. I was told it was going to take 1.5 hours because they were busy. Ended up being 35-40 mins. More

by MARCELLINELEONARDO1016 Verified Customer Verified Customer

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This has been the worst experience ever I know I won't be returning they aren't reliable and don't communicate properly returning they aren't reliable and don't communicate properly More

by Larheyamclamore Verified Customer Verified Customer

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Great customer service, lovely waiting room. Luis in service was a great help! Thank you Luis in service was a great help! Thank you More

by luiscastro245 Verified Customer Verified Customer

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Great communication and easy to schedule and do business with even when service was needed last minute. with even when service was needed last minute. More

by Mattytice Verified Customer Verified Customer

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Service manager Kyle and tech Ryan at Penfield Vision are both outstanding ,friendly and accommodating. Both are extremely Knowledgeable within their job skills Penfield Vision should be proud of these tw both outstanding ,friendly and accommodating. Both are extremely Knowledgeable within their job skills Penfield Vision should be proud of these two employees More

by WOLV92 Verified Customer Verified Customer

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From walking into the dealership, meeting my salesperson, then the general manager, the finance manager and including getting a tour of dealership, I felt like family. What I liked a lot, was the video in t then the general manager, the finance manager and including getting a tour of dealership, I felt like family. What I liked a lot, was the video in the finance office on the extended warranty. Most people learn by seeing as I am one of them. That video along with the finance manager answering my final questions is why I felt a was purchasing from the right dealership as I will refer my family and friends because of my non stress experience at GMC Buick!! More

by swinslow001 Verified Customer Verified Customer

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Appointment wasn’t properly scheduled. Time to complete basic services was long. If I had been paying, this would have been expensive. Time to complete basic services was long. If I had been paying, this would have been expensive. More

by dannyh90210 Verified Customer Verified Customer

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