Mike Samartano
Mike Samartano at Key Ford of Rockland
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Mike Samartano

Service Manager

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

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4.8
9 Reviews

Industry Experience

38 yrs, 1 mo

Languages Spoken

English English

4.8

9 Reviews

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9 Reviews of Mike Samartano

May 19, 2024

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Employee Rating

These folks went out of their way to help me. Thanks again! You are the best! More

by justrightaline
Service Price Transparency
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Recommend Dealer
Yes

April 18, 2024

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Very supportive,helped me a lot with advice & “rides”. Plus the quality of work is excellent.Every body in the service department were very Kind to me. Thank you to Tracey also. Arcy Hamalainen More

by Ahamalainen
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Recommend Dealer
Yes

January 17, 2024

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Friendly and very knowledgeable made me feel comfortable explained everything in detail and did what they said they would do there was never any pressure to buy a vehicle More

by theferl952
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Recommend Dealer
Yes

January 17, 2024

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Very helpful and always fit an appointment to my schedule. Prompt and courteous, very happy More

by LESJUDAHA
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Recommend Dealer
Yes

January 17, 2024

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Exceptional service provided by a very professional group of employees. I drive a 2016 F450, and only trust one place in town for service...this one. More

by Lemonjelly
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Recommend Dealer
Yes

Other Employees Tagged: Candy Dent, Macy Bosma , Eric in the Service Department

January 17, 2024

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Nobody seems to know the facts about our car. Are we leasing or buying the car More

by JOHNSPRAGUE56
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Recommend Dealer
Yes

November 14, 2023

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Easy to schedule. Very helpful and professional. Found the problem quickly. Corrected and explained the fix. More

by linhart.dennis
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Recommend Dealer
Yes

November 01, 2023

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Very nice job got my recall and my sub is all the same time out of there in an hour thank you very much More

by RADEEM
Recommend Dealer
Yes

Other Employees Tagged: Mike

October 27, 2023

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Employee Rating

The service was easy to schedule on line and change when I had an unexpected conflict. I received a call when my vehicle was ready and pick up was easy. My only suggestion is to have a motion light near the More

by Mhannan
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Recommend Dealer
Yes

Other Employees Tagged: Frank Noriega, Jesse Hallock

Oct 28, 2023

Key Ford of Rockland responded

Hello, thank you so much for your kind words and awesome suggestion. I have passed it along to our building maintenance manager. We greatly appreciate your business! Thank you! Marie 207-594-4466

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