Richard Lambert
Richard Lambert at Rountree Ford
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Richard Lambert

Sales

Rountree Ford

8770 Business Park Dr
Shreveport, LA 71105

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4.5
41 Reviews
4.5

41 Reviews

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41 Reviews of Richard Lambert

May 14, 2024

Dealership Rating
Employee Rating

My daughter had a flat tire, I told her to drive to the dealership. The Advisor greeted her, the technicians addressed all of her needs. She left the dealership with a new tire, oil change and inspection i More

by meaganmdavis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Rountree Ford responded

That's fantastic to hear about your daughter's experience! It's great that we were able to address all her needs efficiently, from the new tire to the oil change and inspection, all in less than 2 hours. Thank you for choosing us!

May 10, 2024

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Employee Rating

Everyone was extremely helpful and courteous. They understood my problem. The video explanation was very informative. More

by docsus01
Recommend Dealer
Yes

Other Employees Tagged: James Baker, Hailey

May 15, 2024

Rountree Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 09, 2024

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Employee Rating

Recall work was good, however when they did a multipoint inspection on the car.. now I am hearing a lot of noise coming from the rear almost like suspension... and vehicle was NOT making that sound at all b More

by bvtech007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Janet Haynes

May 10, 2024

Rountree Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 03, 2024

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Employee Rating

My salesman and sales manager were very helpful and professional. The F &I rep was top notch. More

by mgarner
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes

May 07, 2024

Rountree Ford responded

Congratulations on your new vehicle! We're thrilled to have delivered a top-notch sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 15, 2024

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Excellent and professional service! The service tech was informative and honest. I will definitely be back. More

by white.edward92@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes

Apr 17, 2024

Rountree Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

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Employee Rating

I have been many years a ford vehicle owner today my service was amazing came in for just a oil change Stephen the advisor took amazing care of me and provide impeccable service whoever was the technici More

by stephanieelaine1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes , Stephen Martinez in service and technician on vehicle

Apr 12, 2024

Rountree Ford responded

It's great to hear about your positive experience at Roundtree Ford during your service visit! Stephen, your advisor, provided impeccable service, and the technician who worked on your vehicle did a thorough and clean job. It's always wonderful when a team works seamlessly to ensure your satisfaction. Thank you for choosing us!

April 09, 2024

Dealership Rating
Employee Rating

Pleasant atmosphere. Great service. Clean bathrooms. Clean lobby. Courteous attendant. Knowledgeable service representative. Fast service. More

by breliford2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes

Apr 10, 2024

Rountree Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 01, 2024

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Employee Rating

Real good staff and good atmosphere at the shop from what I saw and just a good feeling More

by es621879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes , Jazmine

Apr 05, 2024

Rountree Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

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Employee Rating

Professional courteous service Had an extra issue they found They made me aware of the problem before they proceeded. More

by faulkner.rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes

Apr 04, 2024

Rountree Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

Dealership Rating
Employee Rating

Very enthusiastic to introduce the car I want. Finally helped me order the configuration I like. More

by Jin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes , Costa help a lot too

Apr 04, 2024

Rountree Ford responded

We are thrilled to hear that we could assist you in ordering the configuration you like for the car you want! Your enthusiasm and satisfaction mean a lot to us, and we are committed to ensuring that you have a fantastic experience throughout the process. We look forward to seeing you enjoy your new car!

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