Richard Lambert
Richard Lambert at Rountree Ford
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Richard Lambert | Page 2

Sales

Rountree Ford

8770 Business Park Dr
Shreveport, LA 71105

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4.5
44 Reviews
4.5

44 Reviews

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44 Reviews of Richard Lambert

April 01, 2024

Dealership Rating
Employee Rating

Real good staff and good atmosphere at the shop from what I saw and just a good feeling More

by es621879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes , Jazmine

Apr 05, 2024

Rountree Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

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Professional courteous service Had an extra issue they found They made me aware of the problem before they proceeded. More

by faulkner.rich
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes

Apr 04, 2024

Rountree Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

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Employee Rating

Very enthusiastic to introduce the car I want. Finally helped me order the configuration I like. More

by Jin
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes , Costa help a lot too

Apr 04, 2024

Rountree Ford responded

We are thrilled to hear that we could assist you in ordering the configuration you like for the car you want! Your enthusiasm and satisfaction mean a lot to us, and we are committed to ensuring that you have a fantastic experience throughout the process. We look forward to seeing you enjoy your new car!

March 28, 2024

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I came in panicked since my girlfriend's car was having transmission issues. James in the service department assisted us and was a great calming influence. He walked us through all scenarios he reasonably More

by richardsargee
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Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes , James Baker (5 stars)

Apr 04, 2024

Rountree Ford responded

It's great to hear about your positive experience with James in the service department! We're glad he was able to provide a calming influence, walk you through the scenarios, and communicate effectively throughout the process. Thank you for choosing our dealership, and we're delighted that the car is now driving well.

March 18, 2024

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I left my truck there on Monday and told them that I was leaving town until Friday. The repairs needed were fairly simple and I was assured that it should be ready when I came back. The truck wasn’t looked More

by Jeff Crnkovic
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Mar 20, 2024

Rountree Ford responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

March 06, 2024

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Employee Rating

Can in at 2:45 was checked in quick given a great deal and was out in a very timely manner. More

by l.mitchell32
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Martinez

Mar 10, 2024

Rountree Ford responded

We're delighted to hear that you had a quick and efficient experience during your visit at 2:45. Providing timely and excellent service is our priority, and we're pleased to know that you received a great deal. Thank you for choosing us, and we look forward to serving you again in the future!

March 01, 2024

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Employee Rating

It was a pleasure working with Rountree Ford with the purchase of my new vehicle. The salesperson answered all of my questions and concerns on my trade. Very professional team and would recommend anyone More

by Kjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laurie Williams

Mar 07, 2024

Rountree Ford responded

Thank you for sharing your positive experience with Rountree Ford! We're thrilled to hear that the salesperson addressed all your questions and concerns about your trade-in. It's great to know that you found the team professional and that you would recommend them to others. We appreciate your recommendation, and we hope you enjoy your new vehicle! Safe travels!

February 16, 2024

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The gentleman that worked with me was amazing. He checked my tires with me present and was patient while I called My husband to explain what work was needed on my truck. More

by kitaj5
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Recommend Dealer
Yes
Feb 23, 2024

Rountree Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 08, 2024

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They are always very kind and honest! I really appreciate they brought my vehicle to me at work, a service i didnt know they offered.. I will continue to be a loyal customer. Im not from More

by Hayesheather077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2024

Rountree Ford responded

Thank you for your kind words! We're delighted to hear that you find our team always very kind and honest. Providing convenient services like delivering your vehicle to you at work is part of our commitment to excellent customer service, and we're thrilled you appreciated it. We're honored to have you as a loyal customer, and we're glad we could exceed your expectations compared to other experiences. We appreciate your trust in us and look forward to serving you in the future.

February 04, 2024

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Employee Rating

Very pleasant, Friendly, helpful and took care of everything I needed. I was in and out within 30 minutes with no problems. More

by Daphne.hunter
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Recommend Dealer
Yes
Feb 08, 2024

Rountree Ford responded

Thank you for the kind words Daphne! We are very happy to hear that we were able to provide you with an enjoyable experience!

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