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Arlington Heights Ford
Arlington Heights, IL
4,123 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,123 reviews
May 28, 2024
Great service! ! Very helpful! Helped us find our new car with everything we wanted on it. ! Very helpful! Helped us find our new car with everything we wanted on it. More
by mmbehles
Helpful May 28, 2024
very helpful staff. willingness to listen to our needs and work with our budget. I would recommend the dealership willingness to listen to our needs and work with our budget. I would recommend the dealership More
by stevebehles4
May 28, 2024
Richard did great job with helping me place custom order, Jose helped a lot too. Highly recommended. Jose helped a lot too. Highly recommended. More
by David Kulinski
May 28, 2024
This dealership was really great to work with! Colton was very helpful in answering questions and keeping in contact throughout the process of purchasing a new car. Colton was very helpful in answering questions and keeping in contact throughout the process of purchasing a new car. More
by Madison.puetz
Employees Worked With
May 27, 2024
Great buying experience! I would definitely recommend Arlington Heights Ford and Elliott Reichel! Very smooth car buying process!! I would definitely recommend Arlington Heights Ford and Elliott Reichel! Very smooth car buying process!! More
by scottalink
Employees Worked With
May 27, 2024
Great service! Easy to work with from start to finish! Glad we made the trip to purchase Easy to work with from start to finish! Glad we made the trip to purchase More
by Tina
Employees Worked With
May 27, 2024
Elliot was very helpful and very kind. He did everything in his power to make sure we got what we wanted, and answered every question we had. He did everything in his power to make sure we got what we wanted, and answered every question we had. More
by masondavis5454
Employees Worked With
May 27, 2024
Tony was very nice and professional. Very happy with the process and love the new car! Very happy with the process and love the new car! More
by Dwalker89
Employees Worked With
May 26, 2024
Great service and great people to work with. Best Ford dealership in the country. Thank you. Best Ford dealership in the country. Thank you. More
by tguido0
Employees Worked With
May 25, 2024
Both Brian Powell and Jesus Sanchez went above and beyond to help me get the perfect car that fits my budget. to help me get the perfect car that fits my budget. More
by Isch1992
