AutoNation Toyota Arapahoe
Centennial, CO
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If I could write a zero star review I would. Very pushy sales team, bullied my spouse into a bad deal. Bought the car with 15 miles on it. Within a month the bug wrap on the vehicle started to b Very pushy sales team, bullied my spouse into a bad deal. Bought the car with 15 miles on it. Within a month the bug wrap on the vehicle started to bubble. Arapaho Autonation would not pay for the fix on the bug wrap that they put on incorrectly. Additionally the stereo system blew a speaker with normal use within 6 months of purchase. Attempted to contact, sales manager, customer service manager and had to leave voice mails...still no response. DO NOT shop at Arapaho Autonation. More
I took my car in for service and was very pleased with the friendly, courteous assistance I received. My service manager went above and beyond my expectations and offered suggestions for future care of m the friendly, courteous assistance I received. My service manager went above and beyond my expectations and offered suggestions for future care of my car. He thoroughly investigated the problem I was having and corrected the problem in a timely manner. More
I recently bought a new car at this dealership and returned for installation of tow hitch that had to be ordered. Service Advisor Anthony provided an exceptional experience! And he restored m returned for installation of tow hitch that had to be ordered. Service Advisor Anthony provided an exceptional experience! And he restored my faith in this dealer after a less than exceptional experience with the sales person. -Anthony told us about a feature our new car has that the sales rep said it did not -Anthony proactively ordered second key fob that sales rep did not explain had to be ordered (said it would just arrive automatically) -and upon needing to keep car day longer for install due to part damage Anthony offered to fill up gas tank and wash the car before we picked it up to make up for inconvenience! Thank you Anthony!! More
My sales rep Nora, and Sammy in finance were great. I’ve lost track how many cars I’ve purchased, but hands down this was the smoothest and easiest process yet! I’ve lost track how many cars I’ve purchased, but hands down this was the smoothest and easiest process yet! More