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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.6
704 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 704 reviews

June 13, 2024

I went to the service center without an appointment and luckily my car was repaired within hours. Always pleased with the service department. More

by X3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
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Helpful
June 13, 2024

Excellent service from the service center. My experience with Donte was great. Very polite and customer friendly. I would highly recommend BMW of Annapolis. More

by timothyt31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donte
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Jun 14, 2024 -

BMW of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 12, 2024

Very professional and friendly staff, great service and clean atmosphere. I would recommend this dealership to friends and family. More

by trudyhaw29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Jun 14, 2024 -

BMW of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Annapolis! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 12, 2024

Everyone was professional, courteous, helpful and knowledgeable. I would recommend this dealership anyone!! Thanks for a great experience. More

by mabbottsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Harris
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Jun 13, 2024 -

BMW of Annapolis responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 11, 2024

Service is easy to schedule, prompt and very thorough. Customer Reps clearly explain all work scheduled and review all technician recommendations. The waiting area is very pleasant More

by lobs111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service rep great
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Jun 13, 2024 -

BMW of Annapolis responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 10, 2024

Always good service when I go to this dealership for service. I trust their WiFi More

by Personaltouchlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Jun 12, 2024 -

BMW of Annapolis responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 07, 2024

The dealership was ready to workin my car and the entire visit took only an hour and a half More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know their names
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Jun 09, 2024 -

BMW of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Helpful
June 07, 2024

Jane did a GREAT job taking care of our BMW service. Took care of everything. Very very happy More

by Gary3675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
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Jun 09, 2024 -

BMW of Annapolis responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
June 07, 2024

BMW Annapolis is great. They are prompt, efficient & thorough! Short wait times and car washes demonstrate their commitment to excellent customer service. More

by RF
Recommend Dealer
Yes
Employees Worked With
Justin Phipps
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Jun 09, 2024 -

BMW of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Helpful
June 05, 2024

Jane King is the absolute best! Outstanding customer service in all ways! Represents BMW as the leader in quality! I will only work with the Annapolis BMW dealership to buy from More

by Angel Warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hamel and Jane King
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Jun 07, 2024 -

BMW of Annapolis responded

Hi Angel, we are very happy Jane King could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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