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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
353 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 353 reviews

June 01, 2024

This dealership is very attentive to the customer's needs. They are knowledgeable about the cars and it's components. More

by vportersimms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iah Dang
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Helpful
May 31, 2024

I am always impressed with the Clear Lake BMW team. From the purchase of BMW to the level of service I have received during ownership…second to none. My most recent visit was no exception. My service a More

by brownd21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 30, 2024

Great customer service, attentive, clean. Answered any questions or concerns I had and always checked up on my while in the lobby. More

by Thuynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas Masselink
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May 31, 2024 -

BMW of Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 26, 2024

Chip is the best and only service advisor I trust with my car. He is top notch and always takes good care of my car. More

by lerod515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chapee
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May 29, 2024 -

BMW of Clear Lake responded

We're delighted to learn about your positive experience and the best assistance provided by Chip! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 24, 2024

Bought two cars here. Excellent Sales process. Financing was a literal breeze. Offices are top tier. Special mention goes to my Sales Associate Alex and Finance Manager An More

by crystal w.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Najem (Sales) Antony McDermott (Finance)
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May 28, 2024 -

BMW of Clear Lake responded

Thank you for your kind words! We're thrilled to hear that you had an excellent sales process and a smooth financing experience with us. It's great to know that Alex and Antony provided professional and efficient service. We look forward to seeing you again soon!

Helpful
May 24, 2024

The service is always fantastic. Cheryl Simmons is my service advisor and she is one of the main reasons I keep coming back. More

by David.McCarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Simmons
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May 28, 2024 -

BMW of Clear Lake responded

We're delighted to learn about your positive experience and the fantastic assistance provided by Cheryl! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 18, 2024

Outstanding customer service provided by David Tyson. The dealership is located at a very accessible area More

by freespirittexan
Service Time
Recommend Dealer
Yes
Employees Worked With
David Tyson
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May 22, 2024 -

BMW of Clear Lake responded

We're delighted to learn about your positive experience and the outstanding assistance provided by David! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 16, 2024

The best ! For 35 years ! Chip Chappee is my service manager. I have had 3 BMW's. All ervicedby Chip ! More

by susanslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHIP Chappee
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May 17, 2024 -

BMW of Clear Lake responded

Thank you for your amazing feedback! We're honored to have had your trust for 35 years. Chip is indeed an outstanding service manager, and we're glad he has consistently provided excellent service for your BMWs. Your long-term loyalty means a lot to us, and we look forward to continuing to serve you for many more years.

Helpful
May 15, 2024

Excellent service, extremely knowledgeable service representative (Chip), wonderful customer experience, and as always. on time and to the highest standard. More

by ClarkeAssociates2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip, Jason Creacy
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May 17, 2024 -

BMW of Clear Lake responded

We're thrilled to hear about your positive experience and the excellent assistance provided by Chip. Your satisfaction is our top priority, and we value your business. We look forward to assisting you again in the future!

Helpful
May 12, 2024

It was easy to schedule the appointment and the service and customer orientation were great. More

by Walter T Carvalho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas Masselink
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May 15, 2024 -

BMW of Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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