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BMW of Gainesville
Gainesville, FL
666 Reviews
BMW of Gainesville is proud to serve Gainesville & all of Central Florida with quality BMW vehicles. With models like the 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, M3, M5, M6, X3, X5, X5M, X6, X6M, and Z4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Gainesville, we can assist you there as well.
BMW of Gainesville is not just for new BMW sales; we also provide a full line of services dedicated to our Florida customers. From BMW car repairs performed by expert mechanics, to OEM BMW auto parts, to car loans, BMW of Gainesville is the smart choice for your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 666 reviews
May 31, 2024
I'm from the Orlando area and was in Gainesville saw my car online. I filled out the online information and was contact by Charles by phone, he sent a video as well which was great. Delayed my trip back to car online. I filled out the online information and was contact by Charles by phone, he sent a video as well which was great. Delayed my trip back to go over and meet Charles, saw the car and loved it. We had conversation about the numbers by the end I had given a down payment, Charles at that point suggested that they could delivery the car to me. It was at this point that things turned as that process was not good, car was dropped in my drive way and I was handed a key, not what I expected from BMW. I'm a first time buyer and would have liked a run down on the car as far as features, Charles and I had arranged that upon delivery my plate would be transfered to the car which did not happen. When I phoned Charles he apologized, but nothing was done to fix the situation. I felt that this happened because I was not in Gainesville. More
by mviola1958
Verified CustomerEmployees Worked With
Helpful May 31, 2024
I started my vehicle search online, and it didn't take long for us to agree on the purchasing terms. Everyone I dealt with was really attentive, professional, and respectful. Even though BMW of Gainesvill long for us to agree on the purchasing terms. Everyone I dealt with was really attentive, professional, and respectful. Even though BMW of Gainesville is almost two hours away from me, I'm happy to make the trip because their service is top-notch, and their prices are fair compared to local dealerships. I've bought from them before and always had a good experience. I'd definitely recommend them without hesitation. More
by JOHNNY.ROMAN1
May 27, 2024
I was told that the service would cost $179 and it was going to be a pre-purchase inspection. My son dropped the car off and when he picked it up, they told him the cost for service was $249 With going to be a pre-purchase inspection. My son dropped the car off and when he picked it up, they told him the cost for service was $249 With no specific reason My son was not aware that they had quoted me 179 for the pre-inspection He paid $249 The video inspection that I received showed me that the tires and the brakes were in good shape. I am capable of looking at the tires and brakes and realizing that they are acceptable. They also pointed out that the shocks and struts needed to be replaced and gave me a quote of $4000 a little less actually. I ordered the parts and they are $400 To say that I was not very warm and fuzzy inside after this interaction would be an understatement We will be doing all of our service moving forward ourselves And if there is a repair that is beyond my scope, I will look for a reliable BMW repair shop that quotes a job and then bill accordingly to the quote More
by CR250M
May 25, 2024
Enjoyed the experience. All parties were polite and my car was completed in a timely manner. Great experience. Everything with the dealership was great. Don’t ever send a All parties were polite and my car was completed in a timely manner. Great experience. Everything with the dealership was great. Don’t ever send another survey with a requirement of word count to me. Will not complete it. More
by ROMAN.L.KOzIOL
May 25, 2024
Dealership, our service rep Andy and manager Todd helped make a difficult situation much better. We had car trouble while traveling through Gainesville. They diagnosed the problem & went out of their way to make a difficult situation much better. We had car trouble while traveling through Gainesville. They diagnosed the problem & went out of their way to help us manage the situation. More
by nfields
Employees Worked With
May 21, 2024
Super customer relations. Dave Helper was awesome. Even offered to stay at his home. Loner car was a terrific. The best Dave Helper was awesome. Even offered to stay at his home. Loner car was a terrific. The best More
by D.PIATZ
May 19, 2024
Courteous staff, clean facility, and very customer oriented. Greeted immediately upon arrival, met with service adviser JD, discussed service and costs. Then reviewed time for service and went to cust oriented. Greeted immediately upon arrival, met with service adviser JD, discussed service and costs. Then reviewed time for service and went to customer waiting area that was well stocked with drinks and snacks. Service was completed on time without any surprises. More
by ajgoodin89
May 17, 2024
The service was explained and the price was good, I would recommend the department to others recommend the department to others More
by MAHEN.NIMALENDRAN
