Back

Bergstrom Ford Lincoln of the Fox Valley

Neenah, WI

not yet
rated
9 Reviews

525 South Green Bay Road

Neenah, WI

54956

Directions

By Type

Showing 9 reviews

June 12, 2024

Drove up from Milwaukee because these guys were so much easier to work with. Great experience. More

by Sad sad customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Jacobsen
April 16, 2023

I went in for warranty service to repair or replace the headliner fabric. Staff did nothing with my claim for full month and only finally submitted it when I called for an update. When they finally did rep More

by Monica Wierzba
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew McNinch, Paul Wangen, Stephen Sauceda
December 09, 2021

Plus they broke an expensive part and did NOT fix it.my son said no to that belt yet they put it on anyway and charged us for the part.top tecs Bra says .. NOT More

by cherylkraft1977
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Madison/Bru
March 24, 2021

I had an 8:45 a.m appointment on 03/23/2021 for 2 recalls on my vehicle. When I called to schedule the girl told me she would "give me an 8:45 and get me in right away in the morning" so I brought my truck More

by yooperleeanne2
Recommend Dealer
No
Employees Worked With
unknown
February 17, 2021

Bought a 2019 edge in 2020 neenah ford. With one bad break. I paid 30k but they can't afford couple hundred. Maybe go chevy More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
March 16, 2017

Had little expectations and was throughly surprised I had called and spoke with Amy. She was super great!! My car needed so much in repairs and I had told her I was thinking about not getting it repaire More

by Crystalbluewater2904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
June 10, 2016

Poor Service Follow through I bought a Ford Focus from this dealership in January. It shortly had a transmission issue and needs a part replaced under warranty. I have been wai More

by Kristin
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Maybe Courtney?
May 29, 2012

We went to Bergstrom Ford of Neenah to look for a new car. We got great service from the time we walked into the dealership. They were really good with letting us try out many different makes and models. More

by Josokol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Besaw
March 31, 2012

our experienc at berstrom ford in neenah was wonderful. All th staff greeted us and opened doors for us. Your salesman Kenny Schultz went above and beyond to get the truck we were looking for. I would defi More

by muskey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kenny schultz