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Big Star Cadillac
Friendswood, TX
2,036 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,036 reviews
June 01, 2024
Dealership has unprofessional, un honest, rude, disrespectful, employees only worried about making $$$ waste of time be aware their multipoint inspection is a lie , they rig their used cars to mak disrespectful, employees only worried about making $$$ waste of time be aware their multipoint inspection is a lie , they rig their used cars to make a sale letting you drive away with an unsafe over priced vehicle thank god i returned vehicle More
by steven2719
Verified CustomerEmployees Worked With
Helpful May 31, 2024
Daisy went over and beyond to get me the car that I wanted she had my car delivered the next day. She was very informative. She called back even when she wasn’t at work. Everything was explained when I wanted she had my car delivered the next day. She was very informative. She called back even when she wasn’t at work. Everything was explained when I didn’t understand something. She made sure whatever questions I had was answered she is awesome. More
by rara
Employees Worked With
May 31, 2024
Great dealership all around! Excellent customer service and extremely professional staff. I would highly recommend. Excellent customer service and extremely professional staff. I would highly recommend. More
by LaKisha
Employees Worked With
May 31, 2024
My salesperson Lisa. V was amazing! She made the car buying process stress-free and enjoyable. I will be working with her for all of my future car buying needs. V was amazing! She made the car buying process stress-free and enjoyable. I will be working with her for all of my future car buying needs. More
by Kiki
Employees Worked With
May 31, 2024
Victor nice guy. . Someone forgot to charge the battery?? Why? Drove a few miles and the wiper fluid was out… Why wasn’t that checked before delivery? Spe . Someone forgot to charge the battery?? Why? Drove a few miles and the wiper fluid was out… Why wasn’t that checked before delivery? Speaker systems sucks…. Privacy shade was not a standard….. Some of this is my fault for now checking things out better before purchase. I don’t Have a computer, so I can’t get my documents on a usb drive. Rush, its the end of the month.. More
by wanda.nelson
Employees Worked With
May 31, 2024
Jose was the best salesperson I have ever had! He was amazing, so nice, and attentive throughout the whole process! Because of him, I will be returning to Big Star Cadillac for all of my future ve He was amazing, so nice, and attentive throughout the whole process! Because of him, I will be returning to Big Star Cadillac for all of my future vehicle purchases, as well as sending all of my friends and family there! Thank you so much, Jose! More
by HARBUCK.MADISONLEA
Employees Worked With
May 30, 2024
Lisa Velasco is the absolute best! She goes above & beyond for her customers! She has been our salesperson going on 10 years (wherever she goes, we go)! She goes above & beyond for her customers! She has been our salesperson going on 10 years (wherever she goes, we go)! More
by Rmwilliams62
Employees Worked With
May 29, 2024
Mark made me feel welcome and helped me chose a car that’s fits me. He listen and even was extremely patient with me. I would definitely recommend for anyone to go to mark. Great job. Big star !!! that’s fits me. He listen and even was extremely patient with me. I would definitely recommend for anyone to go to mark. Great job. Big star !!! More
by Nicholas199806
May 29, 2024
Second time purchasing a car with Philip at Big Start Cadillac! He makes the buying process easy and smooth. His knowledge and expertise in the auto industry allows him to find the perfect car for his Cadillac! He makes the buying process easy and smooth. His knowledge and expertise in the auto industry allows him to find the perfect car for his customers. Once again we are beyond satisfied and will be back with any future auto purchases we need to make. Excellent service Philip 10 stars. Keith in financing got me and out with all my questions and concerns answered! Thank you Keith it was pleasure working with you as well. More
by NIKKIGOINS06
May 29, 2024
Karah is the best! She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service and she knows a lot of stuff.when I asked questions. Amazing service at the service department! Especially from Karah. She took care of our cars and provided 5 star service at every step! This was the easiest dealership I have worked with. I was in and out in the same day, Karah was efficient and also made sure that everything was covered at the best price in town. I recommended anyone to go see Karah. More
by miltonwalter
Employees Worked With
