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Big Star Hyundai

Friendswood, TX

4.2
5,884 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 5,884 reviews

May 30, 2024

Made an appt and the time was not taken into consideration. What was supposed to not take long took and ENTIRE day and we already had a busy day planned. They gave no updates until my husband as More

by a.miranda9777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
May 31, 2024 -

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience, Please reach out to me directly with your best contact information so that I may better address your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

May 29, 2024

Great service and very helpful people I love the environment.. Outstanding customer service.. great cars too choose from More

by delraysanders38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Karamitsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Briseno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devante Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 28, 2024

BIG STAR HYUNDAI IN PEARLAND, TEXAS It was pleasure dealing with you in the past couple of days with Devante Jones, he is the best! He goes above and beyond for his customers and makes the process rea More

by march48flight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnaldo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devante Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 28, 2024

Dealership is average, customer service need extreme improvement. We bought new car yesterday without car cleaning and second key. More

by Salman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben
May 29, 2024 -

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a world-class experience for all our customers. I apologize that you feel your experience did not align with that. Please contact me directly. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

May 27, 2024

The team at Big Star are very professional, kind, and knowledgeable about every detail of the car buying process. 11/10 recommend. More

by ciera.gray2880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 26, 2024

I’m super glad about my results. Paul & the rest of team had amazing communication & very trustworthy. 5 stars More

by daicannon1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Jones
May 27, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

May 25, 2024

Was a good buying experience, they help us buy our first brand new car. They didn’t force us to buy anything that we didn’t want. Help us with our choices of vehicles. More

by guevarabyran
Recommend Dealer
Yes
Employees Worked With
Paul Jones
May 27, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

May 24, 2024

Why aren’t customers greeted when they walk in the door? The people working there on both sides act like they don’t see you. More

by ELIZABETHGALE46
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

May 23, 2024

They will force you to sign and tell you that you will owe less and then the finance people will make you sign fast to not ask questions More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kohl Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Hartung
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

May 22, 2024

We completely enjoyed our vehicle purchasing experience at Big Star Hyundai. Everyone we spoke with were professionals and treated my wife and I with the utmost respect and curtesy. Eric, our salesperson, More

by jtarteritano
Recommend Dealer
Yes
Employees Worked With
Hector Briseno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Chairis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stirling Whitley
May 23, 2024 -

Big Star Hyundai responded

Thank you! We are truly humbled by your kind words.

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