![](http://www.dealerrater.com/ncdn/u/10.20240528.136/Graphics/icons/close-x-orange.png)
Bocker Auto Group
Freeport, IL
Filter Reviews by Keyword
By Type
Showing 423 reviews
I have purchased four cars over the years at Bocker Auto Group in Freeport, IL. Last week, with help from salesperson Austin Bowser, I again found exactly what I was looking for. Everyone at Bocker is frien Group in Freeport, IL. Last week, with help from salesperson Austin Bowser, I again found exactly what I was looking for. Everyone at Bocker is friendly and helpful, and this transaction was easy. Everyone there makes customer satisfaction a priority. More
It was such a pleasure and easy experience. Brandan and Delbert made the whole process smooth and easy. I am loving my 2020 GMC Terrain more and more everyday! Cannot thank them enough. Brandan and Delbert made the whole process smooth and easy. I am loving my 2020 GMC Terrain more and more everyday! Cannot thank them enough. More
It was a pleasure to work with Delbert, Jason & Justin at the Bocker Group over the past few weeks! They went above and beyond and were extremely prompt in finding the 2024 Blazer we wanted. We appreciated h the Bocker Group over the past few weeks! They went above and beyond and were extremely prompt in finding the 2024 Blazer we wanted. We appreciated how available they were to answer questions, regarding the comparisons of various vehicles as we made our final decisions. They assisted us in getting the GM healthcare discount as well. The entire process was streamlined and stress free. I would recommend the Bocker Group to all, as they are not only committed to customer service throughout, but sure to check in after! A GREAT group of people indeed... Thanks again Bocker Group! Chrislyn & Blair S. More
Jason and staff at Bocker Auto Group have been great to work with from day one of ordering our vehicle, through the production process, delivery and beyond! They really go the extra mile for their custome work with from day one of ordering our vehicle, through the production process, delivery and beyond! They really go the extra mile for their customers and it is so appreciated! More
The wait was hard, but our 2024 Trax came in. Austin was there to help us thru all the new tech on the car. He walked us thru it all and the rest of the staff was great also. We know that Bocker Austin was there to help us thru all the new tech on the car. He walked us thru it all and the rest of the staff was great also. We know that Bocker will be there when we need them. More
We bought a 2024 Chevrolet Trax, and worked with Kristen Dunn for the sale. Kristen was extremely helpful and knowledgeable, and kept us updated on everything throughout the experience. When our new vehicle Dunn for the sale. Kristen was extremely helpful and knowledgeable, and kept us updated on everything throughout the experience. When our new vehicle arrived at the dealership, Kristen sat in the vehicle with us to go over everything, and to help get everything set up. This new vehicle has a lot of bells and whistles, and Kristen answered all of our questions. We have only had the vehicle a week and Kristen checks in often to see how things are going. We were her first sale, and I am sure she will have many more. More
Bocker is one of the few dealerships that I'm willing to work with. Their sales reps that I have worked with, most recently Austin Bowser, are very courteous and friendly. Their service department, especial work with. Their sales reps that I have worked with, most recently Austin Bowser, are very courteous and friendly. Their service department, especially Brad Leverton, is very helpful whenever I have taken any of my vehicles in for servicing. More
Service department is TERRIBLE‼️. Went in for a blown tire - was sent from GM roadside which had us towed there. Service department was very rude and told us if we don’t have your ti Went in for a blown tire - was sent from GM roadside which had us towed there. Service department was very rude and told us if we don’t have your tire size you will have to have it towed somewhere else. Very poor customer service. Never once offered to even try to locate a tire for us! More
Very good service. Have no complaints at all, Brandon and his team were nothing but helpful to get us in the right car. They took in everything we told them we needed a Have no complaints at all, Brandon and his team were nothing but helpful to get us in the right car. They took in everything we told them we needed and they found the car we wanted. Will be going back in the future. More