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Boucher Buick GMC of Waukesha

Waukesha, WI

4.6
1,038 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,038 reviews

May 31, 2024

Worked with Kasey Kraus in the service dept and she was very professional and courteous More

by JODIEG612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Kraus
May 31, 2024

I paid for the suv and was later informed that had only one key fob, I was as told it had two, salesman said he couldn’t check because of a power problem at dealership, that kept him from opening the key b More

by THOMASAHOPPE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gregory Prince
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fisher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Teigland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

The entire process was smooth and efficient, thanks to Nick! Making the buying process stress-free and enjoyable. Overall, I highly recommend Nick and the dealership to anyone in search of a quality SUV More

by kashalee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your wonderful review! We are thrilled that Nick had the opportunity to provide you with great service. We thank you for choosing Boucher Buick GMC of Waukesha! Scott Teigland General Sales Manager 262-409-2600

May 22, 2024

Thankful for the sincere care I received during sales time and the great service following. More

by GMARSCHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Teigland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dwight Johnson Service Manager 262-409-2600

May 22, 2024

Went in at 8 am for an oil change and still took over 2 hours. They knew I was waiting in the lobby too. More

by Rpiton001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Buick GMC of Waukesha responded

We appreciate your business and apologize for the long wait. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Dwight Johnson Service Manager 262-409-2600

May 20, 2024

Professional team all around! Alex was very knowledgeable and thorough listening to our needs and delivering the right car for us! Highly recommend the entire Boucher Buick GMC ex More

by RFTATE
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Boucher Buick GMC of Waukesha responded

We are so glad that we had the opportunity to work with you, and that Alex could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Teigland General Sales Manager 262-409-2600

May 18, 2024

Jeff Fisher was very helpful and answered all of my questions. Dealership members were very professional and made the transaction easy 👍 More

by mfregoso915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jeff to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Teigland General Sales Manager 262-409-2600

May 17, 2024

A very caring and above board person who is very thorough. He is also very personal. More

by JPBREIDSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for choosing Boucher Buick GMC of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dwight Johnson Service Manager 262-409-2600

May 06, 2024

My vehicle was towed to Boucher for a drivetrain issue. When driving in reverse the vehicle would stop without applying brakes and there was a loud metal on metal noise. They said they couldn’t replicate b More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Burton
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Boucher Buick GMC of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Tony, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Dwight Johnson Service Manager 262-409-2600

May 03, 2024

Jason was awesome and the customer service was excellent. I appreciate the great response to my customer issues! More

by Rickn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Boucher Buick GMC of Waukesha responded

Rick, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jason and our team. Please don't hesitate to let us know if we can be of further assistance. Dwight Johnson Service Manager 262-409-2600

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