Brent Brown Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Drew was AMAZING! So great to work with! We had a great experience. Thank you! So great to work with! We had a great experience. Thank you! More
Super easy to get in and get regular maintenance done. However the text they send with suggested work is a bit much. My vehicle is not 4 wheel drive and they recommended a $280 4 wheel drive service🤦🏻♀ However the text they send with suggested work is a bit much. My vehicle is not 4 wheel drive and they recommended a $280 4 wheel drive service🤦🏻♀️ Also a vehicle that is less than 2 years old should not have and “immediate” action needed on tires. They always want to up sale even if it is not needed. More
Enrique was responsive to my questions and issues. The inspection came back without the tire pressure being checked...probably one of the most important things to check on an EV due to the weight of The inspection came back without the tire pressure being checked...probably one of the most important things to check on an EV due to the weight of the vehicle. Enrique immediately went and checked the air pressure. At the beginning of my visit I indicated that the maintenance service light was on. Enrique indicated that at the end of the visit that would be cleared off. It was not. I called the service department as I drove home...since that is when I noticed that the message was not cleared. I was told I can come back in and they can clear it or I can look on you tube to learn how to do it myself. It is the little things that are important and the service technician did not pay attention to that. So far, for the most part disappointed with Toyota's service. Pleased with the car. Not impressed with the service quality. More
Was generally a nice experience. Dallas was nice, and so was Logan (though I forget Logan's last name). Car drove nice all the way back to Missouri! Dallas was nice, and so was Logan (though I forget Logan's last name). Car drove nice all the way back to Missouri! More
Brent Brown is reliable and consistent. I really like the service department. Joel Kitchen was responsible, knowledgeable, personable, and kind. I really like the service department. Joel Kitchen was responsible, knowledgeable, personable, and kind. More
My service appointment was at 1320, I showed up at 1300. My truck stayed in the parking lot until 1427 before it was ever pulled into the service bay. And it was done at 1450. So explain to me why I make an My truck stayed in the parking lot until 1427 before it was ever pulled into the service bay. And it was done at 1450. So explain to me why I make an appointment to have my truck sit there for an hour and a half before even getting touched and for a service that took twenty minutes to finish?? Not impressed at all!!! More
When I came in to Brent Brown Toyota to get my Tacoma’s oil changed and tires rotated, the experience was better than I expected. The workers were amiable, and the service was relatively quick. I was very oil changed and tires rotated, the experience was better than I expected. The workers were amiable, and the service was relatively quick. I was very satisfied with my experience. More
We drove from South Jordan as the website showed a large inventory of vehicles. Our experience didn't start out to well as we first started with a pushy salesman on the first visit. We left with a bad tas inventory of vehicles. Our experience didn't start out to well as we first started with a pushy salesman on the first visit. We left with a bad taste in our mouth. There was a Truck we were super interested in so we returned again the following night and Bridjer took amazing care of us! Thanks to Bridjer for saving the day and helping us buy a new truck!! More
We have been well taken care of by all members of the Brent Brown team Nate,Casper, Todd Robinson, Andy Butcher have been excellent in helping us find exactly what we wanted Brent Brown team Nate,Casper, Todd Robinson, Andy Butcher have been excellent in helping us find exactly what we wanted More
Brent brown is overpriced and doesn’t look out for the customer. I have never had a positive experience there customer. I have never had a positive experience there More