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Brewster Subaru
Brewster, NY
2,362 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,362 reviews
June 01, 2024
I wanted to leave a comment for Mitch Pollack at Brewster Subaru in Brewster, NY. When I visited in March 2024, Mitch was incredibly patient and not pushy, allowing us to make our own decisions. I apologize Subaru in Brewster, NY. When I visited in March 2024, Mitch was incredibly patient and not pushy, allowing us to make our own decisions. I apologize for the delay in providing this feedback, as I was comparing other car dealerships. In comparison, the other salespeople were quite pushy, frequently calling and emailing. Mitch's approach was refreshing and much appreciated." More
by otero11974
Helpful May 31, 2024
I was very pleased with the professional treatment I received at Brewster Subaru. I will be happy to recommend Brewster Subaru to everyone I know . received at Brewster Subaru. I will be happy to recommend Brewster Subaru to everyone I know . More
by M Uddin
May 30, 2024
Highly professional, well organized, responsive follow-up, keeps promises, and creates a friendly, warm-hearted environment amidst the highest level of professionalism. follow-up, keeps promises, and creates a friendly, warm-hearted environment amidst the highest level of professionalism. More
by lorivoice.samuels24
May 29, 2024
Absolutely the best car buying experience I’ve ever had! From the very beginning, the staff at Brewster Subaru took care of everything. Kristen even went beyond to find best financing options for us. Fabulo From the very beginning, the staff at Brewster Subaru took care of everything. Kristen even went beyond to find best financing options for us. Fabulous customer service! More
by aomana
May 28, 2024
Excellent experience at Brewster Subaru. Mitch Pollack was extremely knowledgeable and professional which assisted me in picking the right vehicle. I will definitely recommend Mitch and his Mitch Pollack was extremely knowledgeable and professional which assisted me in picking the right vehicle. I will definitely recommend Mitch and his team. More
by Jbmoran109
Employees Worked With
May 27, 2024
Jack in service department was great other than that I wouldn't come back I asked for the car to get detailed they didn't do it there was a stain on the car and the salesman said i was buying a used car w wouldn't come back I asked for the car to get detailed they didn't do it there was a stain on the car and the salesman said i was buying a used car what do i expect. I was over charged for the warranty and had to go to my credit card to get my money back myself because they refused and and had to go to warranty co and fill out forms to cancel it because they refused to do that to. More
by Ricksnissan
May 26, 2024
Excellent service. My second car from you guys, and I'm sure it won't be my last!!! My second car from you guys, and I'm sure it won't be my last!!! More
by mnc2323
Employees Worked With
May 23, 2024
Rich and Mitch of Brewster were incredibly thorough will the whole process and very receptive to our needs. I have nothing but good things to say about all of them! the whole process and very receptive to our needs. I have nothing but good things to say about all of them! More
by riggsmlangdon
May 22, 2024
Great experience at this dealership. Mitch was easy to talk with and presented information and available options without pressuring us. He answered any questions we had in an informative Mitch was easy to talk with and presented information and available options without pressuring us. He answered any questions we had in an informative way. I would recommend him and Brewster Subaru without hesitation More
by deuts711
Employees Worked With
May 15, 2024
The staff and customer service at Brewster Subaru is amazing. The best experience yet of leasing a vehicle. No hard sell. Just having a conversation, and learning more about what you, as a customer, is amazing. The best experience yet of leasing a vehicle. No hard sell. Just having a conversation, and learning more about what you, as a customer, is looking for in a vehicle, and helping you accomplish that. Kristin, Rich and Christian were great. My husband, and I, cannot say enough about how wonderful Brewster Subaru was. Thank you! More
by housesbylisa
