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Burnsville Toyota
Burnsville, MN
1,467 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,467 reviews
June 13, 2024
Got very expensive. Prices are 4 to 5 time more than before. Oil change used to be round $30 but now over $100. Prices are 4 to 5 time more than before. Oil change used to be round $30 but now over $100. More
by SHAM.S.NAYAR
Verified CustomerEmployees Worked With
Helpful June 12, 2024
Excellent service and polite staff who are knowledgeable and courteous! I will recommend this dealership! and courteous! I will recommend this dealership! More
by ww13073
Employees Worked With
June 12, 2024
I walked to the mall after dropping the car off. Chad said he would call me when the car was ready. After 1.5 hours I walked back to the service department and noticed my car was ready in the parki Chad said he would call me when the car was ready. After 1.5 hours I walked back to the service department and noticed my car was ready in the parking area. After waiting in the waiting area I asked at the desk if my billing was ready. They did not have any paperwork. She went to the service checkin area and asked about it. When she returned she informed me that Chad was working on it. After waiting another 10 minutes I went to Chad and it appeared that he had not started the paperwork. After another 10 minutes I was finally able to pay the bill and leave. I am very dissatisfied with this service visit. Chad never did call me and I feel he dropped the ball on this one. More
by ALARNOLD1
Employees Worked With
Chad Kopp
June 12, 2024
Every thing was great and on time, communication was excellent with no surprises or pressure. excellent with no surprises or pressure. More
by BCMALLAK
Employees Worked With
June 12, 2024
Staff and drivers were great. Was quick and efficient. However, when driving the next day, I noticed the air pressure for my new tires were off. One was 42. Two were 35 and anothe Was quick and efficient. However, when driving the next day, I noticed the air pressure for my new tires were off. One was 42. Two were 35 and another 29. Pretty surprised by this considering I spent $1200 on new tires. They didn’t check the pressure More
by rockman5497
Employees Worked With
Scott
June 12, 2024
Neil was very helpful. He answered all my questions and was very professional and courteous. He answered all my questions and was very professional and courteous. More
by paulcpbc54
Employees Worked With
June 12, 2024
Platinum Service! My service advisors Conner, Tes, and Tyler possess “World Class Customer Service”. They are the best in my opinion. My service advisors Conner, Tes, and Tyler possess “World Class Customer Service”. They are the best in my opinion. More
by Marc Ewing
June 11, 2024
I thought Patty was very helpful and enjoy working with her.She was upfront with all my questions. her.She was upfront with all my questions. More
by jay.yamashiro
Employees Worked With
June 11, 2024
Pleased with. the friendly honest service. Provided thorough information about features on the vehicle so we could drive it comfortably and safely. Tim Parker did a the friendly honest service. Provided thorough information about features on the vehicle so we could drive it comfortably and safely. Tim Parker did a great job as our sales person. More
by jkhanzel
