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Byers Toyota - Service Center

Delaware, OH

4.5
1,153 Reviews
Call Service Center (740) 273-3998

1,153 Reviews of Byers Toyota - Service Center

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June 11, 2024

I did spend $169. 50 to push a button and have a code reset. I hope God’s not mad at me. More

by Aloha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name
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June 08, 2024

The car detail was minimal, I have received more for less previously elsewhere. Will not recommend or purchase again. More

by kprince.kg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2024

Fantastic service! Really helped me address the things I needed to do on my vehicle and didn’t try and oversell me crap I didn’t. Very trustworthy and it was nice to un More

by ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2024

Professional, conscientious, explains things in detail, make sure you are up to date with Toyota’s recommended maintenance. More

by Jim Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 06, 2024

Easy to work with go above and beyond. One of the best I’ve worked with. More

by Johndraile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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June 05, 2024

Issues with a warranty request on rear underseat compartment. The bottom compartment tabs are broken presumably from the service but dealership won’t do anything stating it had to be my dog that bro More

by Casey Reiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott from byers
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June 03, 2024

Good quality service and friendly workers. Nice amenities and snacks while you wait. Been here twice and will be back! More

by npjackson177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Byers Toyota responded

Thank you for taking the time to write a review of your recent visits with Byers, we really appreciate it! We are thrilled to hear that our team provided you with good quality service and made you feel welcome during your wait. Our goal is to make every visit to Byers enjoyable and convenient, so it's great to know that our amenities and snacks helped make your experience even more pleasant. We look forward to seeing you again soon and continuing to provide top-notch service.

Helpful
June 03, 2024

Staff knowledgeable and welcoming, Chelsie was great at explaining the process for the warranty work. Both visits finished ahead of schedule. More

by mal7797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
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Jun 04, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review! We're so happy to hear that your experience with our staff was positive, particularly with Chelsie. Our team takes pride in providing knowledgeable and welcoming service to all of our customers. We're also thrilled to hear that your visits were completed ahead of schedule. It's always our goal to finish our work efficiently and effectively. Thank you again for choosing Byers and we hope to see you again in the future!

Helpful
June 03, 2024

Byers Toyota performed the work I needed done to perfection and in a timely manner. More

by nuge48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Byers Toyota responded

Thank you so much for choosing Byers Toyota for your vehicle needs! We are thrilled to hear that our team was able to provide top-notch service in a timely manner. Your satisfaction is our top priority and we look forward to serving you again in the future. Drive safely!

Helpful
June 01, 2024

Amazing. Everyone was so nice kept me updated. The greater was very nice as well More

by Elkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Byers Toyota responded

Thank you for your kind words and for taking the time to write this review. We are so pleased to hear that you had an amazing experience at Byers. Providing excellent customer service is our top priority, and it's always a pleasure to know that we've met or exceeded our guests' expectations. We love hearing specific examples of when our team members have made a positive impact, like when you mentioned being kept updated and the nice greeter. I will be sure to personally thank them for making your visit so memorable.

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