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Capital Ford of Wilmington
Wilmington, NC
1,062 Reviews
Capital Ford of Wilmington has been serving the Wilmington, North Carolina area since it was founded by Capital Automotive Group in 2003. Doug Barbour has been the Managing Partner since its beginning. Our award-winning customer service, coupled with our large inventory and low prices, are the reasons our customers keep coming back, again and again. Whether you are looking for a new or used vehicle, Capital Ford of Wilmington is eastern North Carolina’s largest Ford dealership. We also offer service and parts performed by factory certified Technicians. We have four mobile service vehicles that can perform on-site maintenance and most factory recalls. We also have a market leading Collision repair facility that works with most Insurance companies. Capital Ford of Wilmington supports the local community. Capital supports Make A Wish of North Carolina, The Harrelson Center Non-profit organization and The University of North Carolina Wilmington to name a few. We look forward to seeing you soon for any automotive needs you may have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,062 reviews
Verified Customer
Helpful May 30, 2024
The service and parts department go above and beyond to make getting my vehicle in and out conveniently and seamlessly. Thank you for all you do! make getting my vehicle in and out conveniently and seamlessly. Thank you for all you do! More
by CEJONES0
May 30, 2024
Hunter made the process of buying my new vehicle easy and efficient. Worked with me on the delivery of my new truck and pickup of my trades efficient. Worked with me on the delivery of my new truck and pickup of my trades More
by YOGIDABEAR76
May 30, 2024
Remote schedule is a great deal. Men are courteous and punctual .would consider this deal ship for cars in the future. Men are courteous and punctual .would consider this deal ship for cars in the future. More
by CLAUDSHAF
Employees Worked With
May 29, 2024
Adam, first thank you for your patience and helping us find a car. I really appreciated all your help. It was early in the morning and Adam bared with us and we kept changing our minds, but we did get a find a car. I really appreciated all your help. It was early in the morning and Adam bared with us and we kept changing our minds, but we did get a 2024 Ford Escape and I am very pleased with your professional and courteous service. Customer Service was awesome. Thanks, Sharon Proud Owner More
by sharonizarose
May 27, 2024
We were very pleased with your service. This service was about a Recall on Door Latches.. The customer service Rep. was very informative and kept us informed every step of the way .. Than This service was about a Recall on Door Latches.. The customer service Rep. was very informative and kept us informed every step of the way .. Thank you Capital Ford.. More
by AJONES45
Employees Worked With
Jason ?
May 26, 2024
Awesome group and wouldn’t buy anywhere else! !!! From sales to any service work needed I wouldn’t recommend anyone else.. !!! From sales to any service work needed I wouldn’t recommend anyone else.. More
by JBAUCOM0
Employees Worked With
May 25, 2024
Great experience! Paul was thorough, responsive, and walked me through the entire process. Great care by him and the entire team to make sure that I was pleased with Paul was thorough, responsive, and walked me through the entire process. Great care by him and the entire team to make sure that I was pleased with the vehicle and the sale. -Lincoln Navigator More
by JONATHON.SMITH77
Employees Worked With
Other Employees :
David- Manager and Mike Kulik - Service
