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City Volkswagen of Evanston
Evanston, IL
2,110 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,110 reviews
May 28, 2024
Great experience. Never felt like a sales push, and the team was very approachable and quick making my time spent there very efficient. Thank you! Never felt like a sales push, and the team was very approachable and quick making my time spent there very efficient. Thank you! More
by Laurenpaige87
Helpful May 28, 2024
Worked with Mario on the purchase of my Tiguan. He was very nice and easy to work with He was very nice and easy to work with More
by Sambo
Employees Worked With
May 26, 2024
2nd time around leasing vehicle, worked with Ian and would entrust him with our decision making again. Happy with our choice, trust that we made the best deal we could and we felt everything was handled would entrust him with our decision making again. Happy with our choice, trust that we made the best deal we could and we felt everything was handled with transparency. More
by Lbenoist
Employees Worked With
May 25, 2024
I bought a used car from city Volkswagen. I worked with Julian Diaz and he was friendly, honest, and very helpful. I would highly recommend Julian and City Volkswagen. It was a good experienc I worked with Julian Diaz and he was friendly, honest, and very helpful. I would highly recommend Julian and City Volkswagen. It was a good experience. More
by gmeyers722
Employees Worked With
May 25, 2024
Leased a VW Jetta from Narcis Agic. His guidance and professionalism in helping me choose the right vehicle for my need not my want was second to none. Felt cared for and not transac His guidance and professionalism in helping me choose the right vehicle for my need not my want was second to none. Felt cared for and not transactional or being sold. If you’re looking for a person not a salesman to walk you through the process of your new vehicle. Go to City VW in Evanston and see Narcis. Very grateful for him. More
by poshana
May 24, 2024
Narcic is the Man. Knows how to communicate and make customers happy. Danke schoen, ya'll! Knows how to communicate and make customers happy. Danke schoen, ya'll! More
by Georgegaines
Employees Worked With
May 24, 2024
Narcis was very clear and explained everything very well. He was also very understanding about my concerns. He was also very understanding about my concerns. More
by christian
Employees Worked With
May 23, 2024
Third car purchased from them. Love the service and ease of purchase. Every experience has been easy and hassle free. Can’t recommend them enough. Love the service and ease of purchase. Every experience has been easy and hassle free. Can’t recommend them enough. More
by swanson4969
Employees Worked With
May 23, 2024
Mario provide us with great service. His honesty and his knowledge about the Volkswagen brand is truly what made me feel comfortable to buy a car here His honesty and his knowledge about the Volkswagen brand is truly what made me feel comfortable to buy a car here More
by Gil
May 22, 2024
Volkswagen in Evanston consistently helps me with my cars and I just got another one. Tremendous job and I just got another one. Tremendous job More
by AbiT
Employees Worked With
