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Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,272 Reviews

1,272 Reviews of Columbia Acura Inc - Service Center

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May 27, 2024

Jamie was a lot of help resolving my car’s problems. Very happy with the results. More

by ronanneprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
May 26, 2024

Very helpful. Had a self induced “paint transfer issue”. Helped clean up the bumper. Very helpful team. More

by CHAD.MATTIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
May 26, 2024

Great service with very responsive team. Allen and team always go above and beyond to ensure customer satisfaction. More

by GARY.LINDGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen
May 26, 2024

Friendly, reliable, transparent service every time. Always trust the value in the serve performed and the team. More

by daviddixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Fran was a pleasure to work with. She made sure that Allstate wasn’t going to use generic parts on my car. The quality of the work looks fantastic. I had auto damage. More

by jgmeeks82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

I always get great service with a smile when I come here. Often times technicians are not “people “ people, but they are always nice here and explain repairs clearly so that I understand. There’s a dealersh More

by LOSBOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Service for oil change took over 1 1/2 hours. Way to long for service More

by ARNOLD.SCHIERLOH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
May 25, 2024

Lindsey in Genesis service is great to work with. She is very knowledgeable, keeps me informed. She does a lot to help the reputation of the dealer. More

by mfreiberg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Columbia Acura has been my choice of reliable dealers and service centers for 25 years. More

by JOANNE1198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen White
May 25, 2024

My experience includes a convenient appointment, good service technician, clear on scope of work, finished ahead of schedule More

by MIKESTAED
Recommend Dealer
Yes
Employees Worked With
None
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