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Courtesy Buick GMC
Louisville, KY
518 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 518 reviews
June 11, 2024
Great customer service! !! The purchasing process was fast and easy. My salesperson Ryan was awesome! He is knowledgeable and was very helpful. !! The purchasing process was fast and easy. My salesperson Ryan was awesome! He is knowledgeable and was very helpful. More
by JUANYATTAP
Employees Worked With
Helpful June 09, 2024
Professional in all areas made sure we understood everything about the vehicle and our purchase everything about the vehicle and our purchase More
by Cecilia Jones
June 09, 2024
Great dealership to do business with… top notch service from management to sales to finance to service department….everyone was courteous, friendly, knowledgeable, helpful, and professional! from management to sales to finance to service department….everyone was courteous, friendly, knowledgeable, helpful, and professional! More
by ds_lynch
Employees Worked With
June 06, 2024
We had a wonderful experience buying a car from Ryan Johnson. Our daughter purchased her first car and he made the process very easy and less stressful. Johnson. Our daughter purchased her first car and he made the process very easy and less stressful. More
by Rutledge
Employees Worked With
June 05, 2024
We bought a beautiful car from Mickey our salesman, who was courteous and nice! Very respectful of our wishes and strived to do what he could for us gave us a pretty good discount and was knowable about t was courteous and nice! Very respectful of our wishes and strived to do what he could for us gave us a pretty good discount and was knowable about the car and its features! Our finance manager was also very kind and helpful in getting us financed and out the door as quick as possible! Overall I will definitely shop here again, especially to be with the same people again to get us thru the process of buying our next vehicle! Thanks you both. More
by Sarversheep
June 04, 2024
Mickey was very knowledgeable and informative. He went above and beyond to make sure my experience from start to finish was smooth and enjoyable. The process was seamless. I never felt pressured. He went above and beyond to make sure my experience from start to finish was smooth and enjoyable. The process was seamless. I never felt pressured. He is personable, honest, and easy to work with. I appreciate his hard work and for the best car buying experience. Definitely will be back for my next vehicle to work with Mickey again. More
by thejohnsons
Employees Worked With
June 01, 2024
Great service. Cut straight to the point and didn't waste alot of time negotiating. Cut straight to the point and didn't waste alot of time negotiating. More
by bradwoosley81
Employees Worked With
June 01, 2024
Easy to work with, made the process enjoyable for me family and I. Would recommend for your next purchase family and I. Would recommend for your next purchase More
by skip9823
May 27, 2024
Everyone was ever help and friendly I got everything I need and wanted I even got the color car I wanted need and wanted I even got the color car I wanted More
by Trina
May 19, 2024
Courtesy Buick GMC Louisville is a great dealership, all the way around! They have the best team, every department, from Sales, to Finance to Service. We have bought 6 cars from Steve Brinkhaus, who is so the way around! They have the best team, every department, from Sales, to Finance to Service. We have bought 6 cars from Steve Brinkhaus, who is so knowledgeable and the VERY best to work with! Steve really helps you through the entire buying process! He is also very patient and kind! Steve also worked with Jack Radar in Service as we had to both, purchase a car and have a huge repair done on our other car in the same week. Jack worked quickly to diagnose and get our part. He kept us updated, which we really appreciated, and was able to get our repair done in a week! This was a big repair, and fortunately it was covered by our extended warranty. We appreciate all f Jack’s help and guidance throughout the process. So it was a big week, but Courtesy was there for us! We love our new Enclave, and our repaired Terrain is running great. We definitely recommend this dealership to everyone, it’s always the best experience! More
by nancy.hewlett
Employees Worked With
Other Employees :
Jack Radar in Service ⭐️⭐️⭐️⭐️⭐️
