Back

Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,705 Reviews

1501 Gardiner Lane

Louisville, KY

40218

Directions

By Type

Showing 1,705 reviews

May 24, 2024

I recently took my Dodge Ram 1500 in for maintenance on the engine . Carissa took very good care of me and my truck, she kept me informed of the work that needed to be done and the cost . When my truck was More

by williegregg5849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carissa , Chris Madison, Stacey Cardwell
May 18, 2024

Very knowledgeable about their inventory, not pushy at all trying to help us find exactly what we were wanting More

by Alan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, BJ Cornell
May 18, 2024

I purchased a used 2022 wrangler JL rubicon from Cross and had it delivered to the Cincinnati area. I was pleasantly surprised to see the vehicle fully detailed and looking like new when it arrived. Actua More

by Dbc3851
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
May 17, 2024

I would say this is one of the best dealerships in Louisville,Ky and the salesman are very helpful and knowledgeable about the vehicles and customers. Shawn Lopes was my salesman and he’s one of the b More

by Hwillis12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
May 09, 2024

Fast easy purchase. Very knowledgeable associates. Very willing to listen to your wants and needs, and work very hard to meet them. More

by mhatch61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, BJ Cornell
May 09, 2024

Shawn Lopes was my salesman! What a blessing to meet him and do business with him! Everything went smooth and he’s a great guy to do business with ! I highly recommend seeing Sha More

by bktingle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes
April 21, 2024

My husband and I knew absolutely nothing about this dealership. We simply found a vehicle we were interested in on their website. I can’t express how incredible the process was. Chris immediately res More

by Missy Hoehn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Aaron
April 19, 2024

Friendly and welcoming with both guidance and attention to answering every question we had It was immediately obvious that BJ ,as recommended, was extremely knowledgeable in regards to the vehicle and f More

by vincerosenblatt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson, BJ Cornell
April 14, 2024

Everyone was helpful and nice . They answered all our questions and let us look over there vehicles. We were very pleased and my wife is very happy with her 2023 Jeep grande Cherokee More

by chris.luck2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, BJ Cornell
Apr 17, 2024 -

Cross Chrysler Jeep Fiat responded

We're grateful to hear about your satisfactory experience at Cross Chrysler Jeep FIAT. Value-rich details on our team answering inquiries and your wife's contentment with the 2023 Jeep Grand Cherokee L Summit Reserve are genuinely appreciated. Safe travels in your new vehicle!

April 10, 2024

Best dealership Iv ever dealt with excellent customer service bj Cornell was my sellsman him and manager both was pleasure too deal with will do business again More

by Tim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Apr 17, 2024 -

Cross Chrysler Jeep Fiat responded

We're pleased to hear you found our team at Cross Chrysler Jeep FIAT to be excellent. We strive for top-notch service and appreciate knowing when we hit that mark. Your return business means a lot, thank you.

1
...