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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,041 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,041 reviews

June 10, 2024

Loved my experience here. Very happy to recommend to others as Scott was very knowledgeable and fair. More

by PATCY.101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott (Sales Dept) 5 out of 5
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Jun 10, 2024 -

DCH Wappingers Falls Toyota responded

It's wonderful to hear that you loved your experience at the dealership! We're delighted that Scott provided you with such knowledgeable and fair service. Thank you for recommending the dealership to others, and we'll be sure to pass along your kind words to Scott. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help!

Helpful
June 09, 2024

The service department took great care of the car and unexpectedly shared there were free service options that I took advantage of. Very honest and helpful More

by Prcapone12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

DCH Wappingers Falls Toyota responded

We're delighted to hear that you had a positive experience with our service department! It's great to know that they took such good care of your car. We always aim to provide honest and helpful service, and we're glad you were able to take advantage of the free service options. If there's anything else we can assist you with, please don't hesitate to let us know.

Helpful
June 09, 2024

Very good service very fast very clean and neat and thank you for your business More

by JUANGUZMAN22320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're delighted to hear that you found our service fast, clean, and neat. We appreciate your business and look forward to serving you again in the future!

Helpful
June 08, 2024

They were very helpful, Angel the salesman was respectful and very understanding along the way. Highly recommend Angel when looking for a car. Alongside Kevin both were helpful and explained things very well More

by ERXK04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : angel mejia reyes
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Jun 08, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your recommendation! We're delighted to hear that Angel and Kevin provided you with excellent service and made your car-buying experience a positive one. We appreciate your feedback and hope you're enjoying your new car. If you need anything else, please don't hesitate to reach out!

Helpful
June 08, 2024

Friendly and helpful staff that clearly communicated the work that was being done. Would definitely recommend! More

by SAM.FAVATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Jun 08, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that our staff was friendly, helpful, and communicated clearly throughout your visit. Your recommendation means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out!

Helpful
June 08, 2024

Still haven’t received a spare key to my newly purchased truck. When will I receive it? More

by CARROLL12256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

Helpful
June 08, 2024

Outstanding service, Matt was great. We are very happy with DCH. Service was prompt and Matt was informative and honest. More

by featherjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Matt provided you with outstanding service. We take pride in our team's ability to deliver prompt and informative service while maintaining honesty and transparency. If you ever need anything else, please don't hesitate to reach out.

Helpful
June 07, 2024

My service visit was prompt, professional, and efficient. I was also given a video of my service inspection. Thank you for your services. More

by Neat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that your service visit was prompt, professional, and efficient. It's great to know you appreciated the video of your service inspection. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us!

Helpful
June 07, 2024

Micheal was wonderful to deal with. He was very patient and not overly pushy. thanks More

by JMONTI
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We're thrilled to hear that Michael provided you with wonderful service. We pride ourselves on our team's patience and professionalism. If you need anything else or have any questions, don't hesitate to reach out. We appreciate your feedback!

Helpful
June 07, 2024

Very friendly and helpful. Answered all my questions. Made the transition easy. I just waited a long time for the actual car. More

by LEEBREE0607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Bera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We're delighted to hear that our team was friendly, helpful, and made your transition easy by answering all your questions. We apologize for the wait time for your car and appreciate your patience. If you need anything else or have any concerns, please don't hesitate to reach out. We value your feedback!

Helpful
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