Diehl Kia of Massillon

Everything was done efficiently and handled in a timely fashion from scheduling through pickup and paperwork was given to show completion of each task. People were friendly. fashion from scheduling through pickup and paperwork was given to show completion of each task. People were friendly. More

Very friendly and patient to work with! Daniel was very thorough with everything, especially taking the time with all the controls in the vehicle! Daniel was very thorough with everything, especially taking the time with all the controls in the vehicle! More

I was told my 2023 carnival needs new tires after 20,000 miles. That does not make sense. miles. That does not make sense. More

when my car was done you gave me a free car wash so went and got it then swept out my car and I found 2 small sliver bolt heads on the floor under my steering wheel . Also by my steering wheel where you too and got it then swept out my car and I found 2 small sliver bolt heads on the floor under my steering wheel . Also by my steering wheel where you took it apart to work on it there is a gap was not put back together right. More

early 70's i was lst women to sale and lease cars and went to auction to sale cars. I enjoyed my talking with the people all were nice to and had fun. I love my New Kia Forte. This is my 4th Kia and went to auction to sale cars. I enjoyed my talking with the people all were nice to and had fun. I love my New Kia Forte. This is my 4th Kia More

Highly recommend going to Marquis he helped me find the perfect car for me. He was great! perfect car for me. He was great! More

Very pleasant and very easy, the customer services is great and makes easy transaction during the process. great and makes easy transaction during the process. More

Ron is an exceptional sakes rep. I began my contact with him via e-mail. He always responded and answered all my questions. Meeting a dealing with him was the easiest that I have I began my contact with him via e-mail. He always responded and answered all my questions. Meeting a dealing with him was the easiest that I have ever purchased a car. He did not try to pressure me in any way. He also stood behind every thing he wrote to me in our e-mails. Midway, I decided change from the Sportage to the Sorento and he again gave ne a great deal. On the day I went to purchase the car, I came in early on a day he wasn't due until noon. They wanted to have someone else help me but I wanted to wait for Ron so we could meet. They gave my husband and myself the car we were inquiring about to drive around until he got there. He came in early and was a pleasure to work with. Again, no pressure, no Hassle. Made our experience a very positive one. Will definitely send anyone who is interested in buying a car to him. More

Mason Ford made the entire experience simple and quick so that we left in a vehicle we were happy with and a fair deal. that we left in a vehicle we were happy with and a fair deal. More

They were very helpful and very concerned about our daughter when she got herself stuck and kept making sure she was ok. Very lovely people daughter when she got herself stuck and kept making sure she was ok. Very lovely people More