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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.8
728 Reviews
Call Dealership (856) 722-9600
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2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 728 reviews

May 31, 2024

Service was truly exceptional and courteous. The service representative accommodated our schedule— we are so grateful! More

by vygantasvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 31, 2024 -

Elite Acura responded

We're delighted to learn that your experience was exceptional! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 29, 2024

Patrick was helpful he explained something to me that I needed to know. When I need to get them done More

by Sheba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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May 29, 2024 -

Elite Acura responded

We're delighted to learn about your positive experience and the helpful assistance provided by Patrick! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 28, 2024

Always professional and courteous . Keeps you informed on the progress of your vehicle. Explain in detail any issues with your vehicle . More

by BOBJ404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Still
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May 29, 2024 -

Elite Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 28, 2024

Always professional with clear communication and a desire to help. I highly recommend them and Acura makes a great car. More

by andrewgentile20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 29, 2024 -

Elite Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 28, 2024

My mdx service experience was with Patrick at the elite, he is very patient and helpful, easy to communicate. I appreciate it. More

by zhiyinghu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
May 29, 2024 -

Elite Acura responded

We're delighted to learn about your positive experience and the great assistance provided by Patrick! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 24, 2024

Very nice. Love talking with Patrick and Joe. Always very nice and helpful. I be back More

by denisedq06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Torres
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May 27, 2024 -

Elite Acura responded

Congratulations on your new vehicle! We're thrilled that Patrick and Joe provided you with a nice and helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 24, 2024

Place just keeps getting worse no communication never get back to you for issues with the vehicle paid for an oil change that was never done had a lower seat frame replaced under warranty didn't put the caps More

by Mugenfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Brian
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May 29, 2024 -

Elite Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 23, 2024

Worst dealership ever. Delivered 2024 Integra with chip in paint. Salesman tried to touch it up but it looks terrible. Never offered to fix it properly but wanted to sel More

by Wbrn1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abraham
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Helpful
May 23, 2024

Best service department ever! Professional, courteous and affordable! Was seen earlier than my appointment and out in a flash. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 24, 2024 -

Elite Acura responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 23, 2024

Worst dealership ever. Delivered 2024 Integra with chip in paint. Salesman tried to touch it up but it looks terrible. Never offered to fix it properly but wanted to sel More

by Wbrn1
Recommend Dealer
No
Employees Worked With
Abraham
Report | Print
May 23, 2024 -

Elite Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

Elite Acura responded

Thank you for your feedback about this inconvenience you experienced after purchasing a vehicle with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Tom Alfinito, General Manager talfinito@Group1Auto.com

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