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Elk Grove Acura

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.5
210 Reviews
Serving the Sacramento area, Elk Grove Acura, located at 8585 Laguna Grove Drive in Elk Grove, CA, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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8585 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 210 reviews

May 26, 2024

Mariana is always very helpful and great to work with. Service dept has Saturday apts which is really helpful too. More

by kaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Megna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariana Larzo service 10/10
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May 29, 2024 -

Elk Grove Acura responded

Kaci, Thank you so much for your excellent service review! We are so glad that Mariana had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 25, 2024

Professional friendly welcoming listener on time etc Again. Professional friendly welcoming listener and on time as promised More

by pacheconatalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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May 29, 2024 -

Elk Grove Acura responded

Natalie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 24, 2024

Excellent, professional service! I only have my Acura serviced here. I highly recommend them to anyone seeking quality service for their Vehicle. More

by ACROBINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Elk Grove Acura responded

Thank you for choosing Elk Grove Acura. Your feedback and rating mean a lot to us. We're glad David and our team were able to help, and we hope to see you again!

Helpful
May 23, 2024

Gilbert was great. Gave me great service. Also told me what my car needs for the future More

by matthewk619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert miranda
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May 29, 2024 -

Elk Grove Acura responded

Matthew, Thank you so much for your kind words for Gilbert, and for taking the time to leave us this wonderful feedback!

Helpful
May 23, 2024

Easy to schedule the appointment. Advisor Informed me the services I need and preformed the services accordingly. I love the complementary car wash. Thanks More

by CHAOS_SWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Broussea
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May 29, 2024 -

Elk Grove Acura responded

Chaos, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with David and our team, and we look forward to working with you again.

Helpful
May 22, 2024

David was great! Went out of his way to find a car that would fit my son’s budget. My son left extremely happy. Finance team was very helpful as well even called us b More

by nicollemohsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Elk Grove Acura responded

Nicolle, Thanks for sharing your thoughts about your and your son's experience with Elk Grove Acura. David and our team appreciate your business and hope to see you again soon!

Helpful
May 20, 2024

This dealership has provided awesome service since I purchased my first Acura from them in 2016! More

by johnlupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID BROUSSEAU
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May 20, 2024 -

Elk Grove Acura responded

John, Thanks for sharing about your experience with Elk Grove Acura. David and our team appreciate your business and hope to see you again soon!

Helpful
May 19, 2024

I would say they need to be more communicative. It took me three days to get loaner. I was little disappointed. More

by SAC_BEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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May 19, 2024 -

Elk Grove Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Helpful
May 18, 2024

Excellent service center. Listens and provided feedback. Waiting area is clean and comfortable. Written feedback is appreciated. More

by BMCLARK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brossard
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May 19, 2024 -

Elk Grove Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
May 18, 2024

Great service, Gilbert has great customer service skills . Really knowledgeable . Great job. Will definitely return More

by g.miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Miranda
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May 19, 2024 -

Elk Grove Acura responded

Thank you for taking the time to share your thoughts on working with Gilbert and our team. We're glad to hear we delivered such a great experience!

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