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Five Star Chevrolet

Florence, SC

4.4
197 Reviews
We here at Five Star Chevrolet have been selling Chevrolet's for more than 25 years in Florence, SC. Our number one priority is for you to have the best car-buying experience you can from start to finish. We have an entire sales team of GM Certified professionals with many years of experience and Finance team that are ready to help you get you into your dream Chevy! We have a large inventory of new and used Chevrolet cars, trucks and SUVs for you to choose from including the Malibu, Impala, Silverado and many other models and popular makes. We also provide a service department to provide you with all of your maintenance needs to keep your car in tip-top shape to keep you and your family safe. If you happen to need a part for your car we have a parts department that can get you the genuine Chevy part that you need. We have easy and convenient online forms for you to fill out to schedule your service appointment today or fill out a parts request. We would love for you to stop by our location in Florence, SC to get your next Chevy today or feel free to contact us if you have any questions or comments!
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2199 David H McLeod Blvd

Florence, SC

29501

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Showing 197 reviews

June 01, 2024

I had a good experience with five star dealership I was helped by jay and he had great customer service and was excellent. More

by Khattabalaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Jun 01, 2024 -

Five Star Chevrolet responded

Thank you for sharing your positive experience at Five Star Chevrolet of Florence. It's great to hear that our team provided excellent customer service during your visit. We appreciate your feedback and value having you as a customer.

May 29, 2024

Great customer service and very responsive. Best buying experience I’ve ever had. I highly recommend them. More

by Gtop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick
May 29, 2024 -

Five Star Chevrolet responded

Thank you for sharing your experience with the customer service at Five Star Chevrolet of Florence. We appreciate your recommendation.

May 27, 2024

Was very easy buying process. . no pressure sales tactics . Was satisfied with the trade in and price of vehicle More

by Ether2u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick and Josh
May 27, 2024 -

Five Star Chevrolet responded

Thank you for sharing your experience. We're happy to hear the buying process and trade-in at Five Star Chevrolet of Florence met your expectations. Wishing you many enjoyable miles ahead in your new vehicle!

May 23, 2024

The service I received was not up to par for a couple of months now. I mentioned many times in the past when I went to the dealership for oil changes and transmission flushes that I did not feel comfortabl More

by Willie Gaskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug
May 24, 2024 -

Five Star Chevrolet responded

Willie, Please know that your review is very important to us. We pride ourselves on providing excellent customer satisfaction and I would like the chance to discuss your feedback regarding the oil changes and transmission flushes performed by our Service Team, as well as a vehicle that you purchased with our Sales Team. Can you please reach out to me with your preferred contact information? Thank you, John Minshew General Manager jminshew@fivestaronline.net

May 20, 2024

This dealership tries to work with you to get you what you want, they are very flexible with trades as well. More

by marine1army2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunshine
May 20, 2024 -

Five Star Chevrolet responded

Thank you for recognizing the efforts at Five Star Chevrolet of Florence to be flexible and accommodate your needs. We appreciate your positive feedback about our trade options too.

May 08, 2024

Great service good people nice environment will come back for all services on my truck More

by skibone1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 08, 2024 -

Five Star Chevrolet responded

Glad to hear you're satisfied with our team and environment at Five Star Chevrolet of Florence. We look forward to serving your truck's needs in the future.

May 01, 2024

My experience was wonderful. Dequan was kind and professional. I left a very happy customer. More

by brown.teresa14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dequan Chamberlain
May 02, 2024 -

Five Star Chevrolet responded

We're glad to hear that your experience at Five Star Chevrolet of Florence was positive and our team was kind. We appreciate your feedback.

April 29, 2024

They are very friendly and made the process of by a new car very easy More

by jeffjeff1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 29, 2024 -

Five Star Chevrolet responded

We're pleased you found the purchase process easy at Five Star Chevrolet of Florence. Thank you for emphasizing our friendly staff, and we look forward to servicing your new car in the future.

April 24, 2024

Was lied to by general manager John and they took 45 days to repair my vehicle , the whole time blaming the warranty service, when it was their problem to begin with.i would not recommend this dealership to More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John ,general manager and Doug service advisor
April 06, 2024

Jay was an excellent salesman very polite and not pushy. They worked with us through every detail. They even delivered us the car so we didnt have to drive back up from Summerville. More

by Annie & Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Hoff
Apr 13, 2024 -

Five Star Chevrolet responded

Hello Annie, thank you for taking the time to leave us your amazing review. We're delighted to hear that our Sales Team provided you with exceptional service, demonstrating politeness and patience as they guided you through the purchasing process, ensuring every detail was addressed to make your experience seamless. It's also wonderful to know they made the delivery to you, saving you time. Congratulations on your new car. Please do not hesitate to reach out to us at Five Star Chevrolet of Florence for any further assistance.

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