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Flagship Motorcars of Lynnfield
Lynnfield, MA
2,379 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,379 reviews
June 06, 2024
It was a pleasure to deal with Dumitru, who was very professional and went the extra mile to ensure that our desired car was secured and of the highest standard. Further to that, he was always very fort professional and went the extra mile to ensure that our desired car was secured and of the highest standard. Further to that, he was always very forthcoming with information as to how the process was proceeding and what should be expected next. He was an outstanding person to work with, and I wouldn't hesitate to recommend him to anyone else who might need his services. More
by Rafael Sandoval
Helpful June 05, 2024
Purchased a car from Flagship MotorCards. Lynnfield, MA and was pleased with Arthur my salesperson. No pressure, provided me with all the information on the particular model I was purchasing. Lynnfield, MA and was pleased with Arthur my salesperson. No pressure, provided me with all the information on the particular model I was purchasing. He was professional, knowledgeable and personable. I would recommend Mercedes Flagship Motorcars of Lynnfield. More
by Richard
Employees Worked With
June 05, 2024
Always completely satisfied with the service provided. All my concerns are always addressed. My vehicle is always ready when promised. I wouldn't get my vehicle serviced anywhere else. All my concerns are always addressed. My vehicle is always ready when promised. I wouldn't get my vehicle serviced anywhere else. More
by Pati Stott
Employees Worked With
June 03, 2024
It was a good experience. Steve was very helpful, discreet in talking/telling me what was wrong and how much it would be. Steve was very helpful, discreet in talking/telling me what was wrong and how much it would be. More
by mariannem1385
Employees Worked With
June 03, 2024
Don't ever try to return a defective part at this dealership because you'll get the third degree despite the dealership BREACHING its two-year warranty legal requirements. They're all smiles when yo dealership because you'll get the third degree despite the dealership BREACHING its two-year warranty legal requirements. They're all smiles when you spend money, but god forbid you should want to do a return. And if they do actually accept the return they'll banish you from the dealership for life as they did with me and make up the most ridiculous lies and false reasons to actually try to justify their extremely POOR customer service. And the owner, oh boy, don't ever expect to speak with him, because he goes out of his way to avoid customers at all costs being fully aware of his deplorable customer service. This, while his rotten secretary has the nerve to tell customers who need to speak with this dealership owner, that they are being rude for asking. She's another piece of work!! Remember the primates in 2001 A Space Odyssey? Well the sophistication, compassion and understanding of these people is about the speed of those apes. Now I understand why so many people have STOPPED buying Mercedes Benz's and switched to other, more reliable and more credible brands of vehicles. Those dealership owners don't dodge customers and leave it to their egotistical and arrogant managers to handle their problems. More
by carbuyer77
Employees Worked With
Other Employees :
Herb Chambers, Lauren, et. al.
June 03, 2024
Don't ever try to return a defective part at this dealership because you'll get the third degree despite the dealership BREACHING its two-year warranty legal requirements. They're all smiles when yo dealership because you'll get the third degree despite the dealership BREACHING its two-year warranty legal requirements. They're all smiles when you spend money, but god forbid you should want to do a return. And if they do actually accept the return they'll banish you from the dealership for life as they did with me and make up the most ridiculous lies and false reasons to actually try to justify their extremely POOR customer service. And the owner, oh boy, don't ever expect to speak with him, because he goes out of his way to avoid customers at all costs being fully aware of his deplorable customer service. This, while his rotten secretary has the nerve to tell customers who need to speak with this dealership owner, that they are being rude for asking. She's another piece of work!! Remember the primates in 2001 A Space Odyssey? Well the sophistication, compassion and understanding of these people is about the speed of those apes. Now I understand why so many people have STOPPED buying Mercedes Benz's and switched to other, more reliable and more credible brands of vehicles. Those dealership owners don't dodge customers and leave it to their egotistical and arrogant managers to handle their problems. More
by carbuyer77
Employees Worked With
Other Employees :
Herb Chambers, Lauren, et. al.
June 01, 2024
I worked with Craig and I have to say he was the best! ! I would refer any friends and family to him for sure. He made the entire experience pleasant and enjoyable. I do have to say the business manager Da ! I would refer any friends and family to him for sure. He made the entire experience pleasant and enjoyable. I do have to say the business manager Darnelle the first time around was pleasant hope we the second time was not pleasant at all which was a little disappointing. However Craig sold me on the car and without him I would’ve walked out. So thank you Craig!! More
by Alex
May 31, 2024
Just had our Mercedes serviced and as always they were quick and affordable. I have been coming her at Mercedes Benz in Lynnfield and I would highly recommend them . quick and affordable. I have been coming her at Mercedes Benz in Lynnfield and I would highly recommend them . More
by cbergenser
Employees Worked With
May 30, 2024
Steve was the best, he made sure things went the right way, you can see this guy is doing it from the hurt not just it’s a job Thanks Steve for everything way, you can see this guy is doing it from the hurt not just it’s a job Thanks Steve for everything More
by Hmuhieddin
Employees Worked With
May 30, 2024
Very professional , got us in quickly as our issue was while traveling, worked diligently to solve our issue, and though not resolved but were okay , we were very pleased in what they did in helping us while traveling, worked diligently to solve our issue, and though not resolved but were okay , we were very pleased in what they did in helping us More
by Robdeb40debbie
Employees Worked With
Jake
