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Floyd Chrysler Dodge Jeep Ram

Floyd, VA

Overview
Employees
Reviews
Vehicles
4.6
27 Reviews
Welcome to Floyd Chrysler Dodge Jeep Ram, a proud member of the Aschenbach Auto Group, serving Floyd, VA, and beyond. At Floyd Chrysler Dodge Jeep Ram, we prioritize integrity, transparency, and dedication to providing exceptional service. Our diverse inventory includes new Chrysler, Dodge, Jeep, and Ram vehicles, as well as high-quality pre-owned cars, trucks, and SUVs. Our knowledgeable sales team is committed to helping you find the perfect vehicle to suit your needs and budget. Our state-of-the-art service center, staffed by factory-trained technicians, ensures your vehicle receives top-notch care for years to come. Whether you need routine maintenance, repairs, or genuine OEM parts, you can trust our team to provide reliable service with a focus on quality and efficiency.
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178 Parkway Lane South

Floyd, VA

24091

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Showing 27 reviews

May 28, 2024

Very good service nice people alittle slow on paper work but all was a good deal More

by brian.arthur1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Awesome service very nice people a little slow but ok
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Helpful
May 23, 2024

Everyone was very professional and helpful. Took my jeep in to get a check up. And I was very confusing with what I wanted afterwards. everyone was so patient and understanding and I couldn’t a More

by smariemarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy in repairs
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May 24, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for the glowing review! We are thrilled to hear about your positive experience with us at Floyd Chrysler Dodge Jeep Ram. Our team is dedicated to providing outstanding service, and we are delighted to hear that you found everyone to be professional and helpful. We are glad that we could exceed your expectations with the repair on your jeep. We look forward to welcoming you back in the future! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
May 23, 2024

Randal was great to work with, whole experience was good. Closing paperwork went smooth no problems. I was in and out in under 2 hours. Fast for this day and time in purchasing a new vehicle. More

by myers16a2
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randal
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May 24, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a smooth and efficient experience at Floyd Chrysler Dodge Jeep Ram. We strive to provide fast and hassle-free service to all our customers. We appreciate your kind words and look forward to assisting you again in the future. Thank you for choosing us! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
May 14, 2024

Excellent experience! Will likely purchase from again! Willing to work with and accommodate you with your trade and purchase. More

by ncrum2988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall Tucker
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May 16, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for choosing Floyd Chrysler Dodge Jeep Ram! We appreciate your kind words and are thrilled to hear about your excellent experience with us. We look forward to assisting you with your future vehicle needs and providing the same level of exceptional service. See you next time! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
May 14, 2024

Great, fast service! They got me in for an inspection in a pinch and got me out the door quick! Highly recommend! More

by BKEISTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
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May 16, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for choosing Floyd Chrysler Dodge Jeep Ram for your inspection needs! We're glad to hear we could help you out quickly. We appreciate your recommendation and look forward to serving you again in the future. Drive safely! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
May 05, 2024

The Floyd dealership is a great place to do business. The people were very helpful and easy to work with. I am very satisfied with my experience there. I would highly recommend them and will not hesitate More

by jkwamsley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randall Tucker, Wendy Alexander, Shawn Taylor
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May 08, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
May 01, 2024

Attentive to me and my expectations. Friendly staff. Clean Dealership. Downhome feel. Prompt response to my questions More

by tsimmsva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hug Ward
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May 06, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
April 26, 2024

Start to finish was awful did not feel as if I was purchasing a car. Got car the next day check engine light came on. I buy a lot cars out of them all this was the worst one for sure. More

by freda.greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Comfort
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leron, Wendy and finance department
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Apr 30, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit, Freda. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Apr 30, 2024 -

freda.greene responded

It’s no need I have been back to your dealership 4 times with the problem still not solved. I have to go to a dealership here in my town just to get my car fixed right when I didn’t even have it 30 days. Everyone I spoke to was just rude. I know my calls were screened because every time I tried to call the place it would ring off the hook. I usually refer people where I go but I’m ashamed of Floyd cdjr. All this could have been handled differently and professionally. It’s no excuse everyone was new when running a business every one has to be trained too. I’m beyond unhappy with my car purchase it’s been in the shop more than I have drove it. I just want somebody to be held accountable for this and I wish just fix my car cause I was told a lie about my warranty it went into effect the day I purchased the vehicle how you gonna sell a warranty and know nothing about it. Mad is a understatement very disappointed in Floyd!

Helpful
April 25, 2024

My experience was a great one at the small town dealership. I dealt with Randall Tucker and he was awesome! We worked together and came up with a price and payment that worked for both of us and th More

by monkeychico2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall Tucker
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Apr 30, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Randall could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new Silverado. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Helpful
April 25, 2024

They were very honest and timely with their repairs. I would definitely recommend them to anyone needing work done on their vehicles. More

by cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

We cannot thank you enough for your wonderful review of Floyd Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

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