Gateway Chevrolet

I was able to easily schedule a service appointment at Gateway Chevrolet and Dominick in the service department made my appointment a very easy process. Would recommend and do business with in the future! Gateway Chevrolet and Dominick in the service department made my appointment a very easy process. Would recommend and do business with in the future! More

I went down to purchase several vehicles for employees, willing to pay cash for the deals. I was given a young, nice gentleman who did the best he could given that he was only there for a month, but given willing to pay cash for the deals. I was given a young, nice gentleman who did the best he could given that he was only there for a month, but given the level of service I had expressed to him and the management I expected more efficiency and respect of my time. Instead of a simple process of purchasing three vehicles in a matter of an hour, two at most, I was forced to waste five hours on the process as they screwed up the paperwork and had to reprint it two more times. From the beginning, I expressed that these were company vehicles to no less than three people including financing yet they then had me sign the paperwork with all of it in my personal name. I told him again, and he said "that's fine" until I finished signing it; he then said "oh we'll have to actually redo all of this." They then waited until the very end to inform me that I was not going to be able to take all the vehicles home for my employees; I asked several times about it before and they claimed no problem. They then claimed it was "late and hard to reach upper management." Being an owner of a business myself, when a potential recurring customer is expecting decent service I am expected to perform any day of the week; this was not the case here. I was then forced to come back the next morning, where they took another FOUR hours on paperwork I had already filled out the night before(again, redoing paperwork). Once we came back to trade in the vehicle, it turned out there was an error on the info they collected, even though we corrected information we gave them multiple times. I wasn't concerned either way as I had to leave, but suddenly everything was extremely urgent when it was on their end to not waste time; seven phone calls a day until 930 pm, when I explained to all of them email me and I can sign and send payment. I was extremely disappointed in the last of respect of others' time, the double speak when it came to specific questions and the overall experience. While I like the vehicles, my first experience with Chevy dealers here was a disaster and I plan on taking the rest of my fleet business elsewhere. (Side note, the salesperson(again, very nice and good person), finance person and manager are not even listed below) More

The ease and friendly people like Alan Tabarez makes the experience pleasant to take my vehicle for service at Gateway Chevrolet! experience pleasant to take my vehicle for service at Gateway Chevrolet! More

Great service always very helpful always updating with service of your vehicle and status good service of your vehicle and status good More

Yessi was very helpful, personable and professional. She was honest and provided clear information for easy understanding and did not make me feel pressured. She was extremely supportive and would highl She was honest and provided clear information for easy understanding and did not make me feel pressured. She was extremely supportive and would highly recommend her. More

Zach Sheldon was very helpful and the service was done in a timely manner. Back on the road before I new it. in a timely manner. Back on the road before I new it. More

We had a great experience with gateway and Donald would recommend to friends and family recommend to friends and family More

Marc was fantastic, he walked be through everything and didn't pressure me like other places or people might didn't pressure me like other places or people might More

Mike Cuillo's customer service was awesome! His communication was the best I have ever received from a car salesman. Test drove multiple trucks. The purchasing process was very quick after I pi His communication was the best I have ever received from a car salesman. Test drove multiple trucks. The purchasing process was very quick after I picked the truck I wanted to buy. Thank you! More

Great customer service! I was able to secure a deal on a vehicle without spending countless hours in the lobby and prior to visiting the dealership. Much appreciated I was able to secure a deal on a vehicle without spending countless hours in the lobby and prior to visiting the dealership. Much appreciated More