Gene Messer Kia
Lubbock, TX
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Service department is excellent. Everything is on time. They communicate by text to let you know when to arrive and when job is finished to pickup. Everything is on time. They communicate by text to let you know when to arrive and when job is finished to pickup. More
I received an email for a $39. 95 oil change for my 23 Telluride. We made an appointment to have it done and referred to the email. We were charged approximately $60 for the oil cha 95 oil change for my 23 Telluride. We made an appointment to have it done and referred to the email. We were charged approximately $60 for the oil change. When we questioned the price compared to the email price I was told to see the coupon as it states is for 5 Qts and they would charge for additional. I showed the office clerk there was nothing about that. He said it was a corporate thing that needed to be fixed but ultimately agreed to adjust the additional $20. More
Perfect friend family experience and BEST car buying experience ever. I would definitely recommend this dealership to all my family and friends. experience ever. I would definitely recommend this dealership to all my family and friends. More
Professional, friendly, and charismatic! Friendly environment would definitely recommend to others, best experience I’ve had! Friendly environment would definitely recommend to others, best experience I’ve had! More
The dealership is getting a review from me solely because Tyrone was INCREDIBLE. From start to finish, he was kind and explained everything to my fully so I had all the information I needed to make decisions Tyrone was INCREDIBLE. From start to finish, he was kind and explained everything to my fully so I had all the information I needed to make decisions on my car. He made conversation about my bumper sticker and even helped me with some groceries from my car. My boyfriend and I were blown away by his kind spirit and knowledge of Kia. I'm so glad I was able to meet him and he really made my experience at this dealership worth it. More