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Genesis Santa Monica
Santa Monica, CA
152 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 22, 2024
awful experience with the service department, after
"service required message "appeared I tried several times to call the service department, nobody picked up the phone, left messages with phone number
More
by johnlevy42
Employees Worked With
Felipe Adame
May 14, 2024
Bought a GV70 from them new.
Agreed upon a price but salesman tacked a service contract on without my consent. Have been charged extra and to make matters worse the dealer cancel
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by tylerfarrell89
Employees Worked With
Glen Moya, Tammy Weaver, Jaime Torres, Dean Terrones
February 05, 2024
I’ve experienced extremely slow service from Genesis
Santa Monica. Took close to 6 weeks to get them to complete DMV paperwork so I could get registered and a license plate. Extremely frustrating with n
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by Lee from OP
Employees Worked With
Ellisa Allen, Jake Weber
