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Germain BMW of Naples
Naples, FL
2,396 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,396 reviews
May 31, 2024
Great service. Especially Charles Griffith - he is super helpful and is truly customer focused. Highly recommended! Especially Charles Griffith - he is super helpful and is truly customer focused. Highly recommended! More
by bruce_ernst
Employees Worked With
Helpful May 31, 2024
I have been working with Rhoel at Germain BMW for over 10 years and he has always been awesome! Very thorough, kind and excellent at his job. I actually look forward to seeing him! years and he has always been awesome! Very thorough, kind and excellent at his job. I actually look forward to seeing him! More
by Kimacobbkim cobb
May 30, 2024
I was very happy with the salesperson Kevin Bugbee. He is very knowledgeable and trustworthy. Already recommended him to my friends. He is very knowledgeable and trustworthy. Already recommended him to my friends. More
by Aberetsky
Employees Worked With
May 30, 2024
I recently purchased a new vehicle at Germain BMW of Naples. My salesman, Kevin Bugbee, was very personable and professional. I never felt pressured, judged or patronized, which unfortunately can happen Naples. My salesman, Kevin Bugbee, was very personable and professional. I never felt pressured, judged or patronized, which unfortunately can happen. I had my prior vehicle serviced there and feel the same way about the service advisor Rhoel Gray. It was a pleasant experience purchasing the vehicle and I plan to continue having it serviced by Germain BMW of Naples. More
by jas
May 30, 2024
I am happy I stopped at Germain BMW to purchase my vehicle. Ken Bednar is an asset to your organization. He is a true professional and provided exceptional service. I left Germain four years ago bec vehicle. Ken Bednar is an asset to your organization. He is a true professional and provided exceptional service. I left Germain four years ago because of there inability to get the car I wanted and poor service. I am a very satisfied customer! More
by sandra.koldjeski
Employees Worked With
Ken Bednar
May 28, 2024
Roberto Lopez was professional and worked with us to ensure a great deal. He was a pleasure to work with and is very personable. ensure a great deal. He was a pleasure to work with and is very personable. More
by Anon
May 24, 2024
Rhoel Gray is outstanding. I have been dealing only with him for 10 years. I trust him to handle my 2001 Z8 and my BMW 530 I have been dealing only with him for 10 years. I trust him to handle my 2001 Z8 and my BMW 530 More
by Jerry.buccino
Employees Worked With
May 22, 2024
We continue to be so pleased with Germain BMW! We love the cars but we really LOVE Rhoel Gray! Absolutely the best service manager EVER! Patrick Godard is also five star and we appreciate his p We love the cars but we really LOVE Rhoel Gray! Absolutely the best service manager EVER! Patrick Godard is also five star and we appreciate his patience! More
by leewillisgroup
May 22, 2024
Sebastian murzanski what’s our service provider. He did an excellent job explaining What needed to be done for our car. Very honest too. He did an excellent job explaining What needed to be done for our car. Very honest too. More
by Mkkbmm
Employees Worked With
Sebastian Murzanski
May 20, 2024
Required service and the dealership was willing to negotiate price. Christine Barta did a great job in helping us recover some costs. We appreciate the dealership working with us. negotiate price. Christine Barta did a great job in helping us recover some costs. We appreciate the dealership working with us. More
by K.derousse
Employees Worked With
Christine Barta
