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Germain Subaru of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.5
177 Reviews
Call Dealership (614) 347-6450

1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 177 reviews

June 12, 2024

They were willing to work with me on putting a deal together that was good fir both of us More

by Evelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron
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Helpful
June 12, 2024

Always treated supper great by anyone we see. Clayton came out and greeted me and service writer was very professional. More

by Konner15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Hill
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June 02, 2024

They were very professional and efficient . They explained the needed services, provided estimates, performed the services and had me on my way within a reasonable time frame. More

by Morrispenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Leichner
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Jun 03, 2024 -

Germain Subaru of Columbus responded

Penny, we're glad to hear that our team at Germain Subaru of Columbus provided you with professional and efficient service. Thanks for sharing your experience!

Helpful
May 21, 2024

Came in for service not expecting to buy a car. My salesperson, David, was great. Offered a test drive and a no pressure approach. Quick financing process and was offered the best trade-in value I More

by BPhipps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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May 21, 2024 -

Germain Subaru of Columbus responded

We're delighted to know you had a great experience with David and our team at Germain Subaru of Columbus. It's wonderful that we could provide a no-pressure approach, a quick financing process, and an excellent trade-in value. Thanks for sharing your feedback - enjoy the ride!

Helpful
May 11, 2024

Service is way too expensive for my budget! I need only absolutely safety items done! More

by Davidseebach38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees!
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May 13, 2024 -

Germain Subaru of Columbus responded

David, we strive to offer competitive prices, so we apologize if you felt the cost of our services was out of reach. Your feedback is appreciated and if you need anything else, the Germain Subaru of Columbus team is here to help!

Helpful
May 08, 2024

Kudo's to Lorrie for her follow up on my missing accessories. Thanks, Chris. Good job by all! More

by Cl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorrie
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May 08, 2024 -

Germain Subaru of Columbus responded

We are happy to hear that Lorrie and Chris ensured you had everything you needed! Thanks for stopping in and leaving Germain Subaru of Columbus a review.

Helpful
May 07, 2024

Had a problem with a Thermocoupler on my 2020 Subaru Outback. James got it taken care of for me with no charge to myself. Very appreciative of the job he did. More

by bharbert58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 07, 2024 -

Germain Subaru of Columbus responded

It's great to know that James was able to resolve your issue efficiently and at no cost. We're always here for you at Germain Subaru of Columbus!

Helpful
April 30, 2024

Great service today at Germain Subaru, we had new brakes and rotors installed. They have a great waiting area and staff is friendly. More

by heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 30, 2024 -

Germain Subaru of Columbus responded

Heidi, we're glad to know you had a great experience at Germain Subaru of Columbus. We strive for excellent service and friendly staff! Thanks for your feedback.

Helpful
April 26, 2024

Everyone was helpful, kind and informed. I never felt pressured and they all wanted to listen to what I needed in a car. I would highly recommend this dealership. More

by pmbchill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal
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Apr 26, 2024 -

Germain Subaru of Columbus responded

We're glad to know you had a positive experience with our team at Germain Subaru of Columbus. We always aim to listen and meet the needs of our customers without any pressure. Thanks for recommending us!

Helpful
April 18, 2024

Excellent service excellent attention she is very nice she said 45 minutes not passed of 45 min More

by Dalvarez1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
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Apr 18, 2024 -

Germain Subaru of Columbus responded

Thanks for choosing Germain Subaru of Columbus. We are glad to hear that our team provided efficient service!

Helpful
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