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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,160 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,160 reviews

May 28, 2024

Eugene was great! Easy to work with and helped us through an unfortunate situation. The service department was terrible, not forthcoming about what was going on and di More

by nikkiwhit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

We really enjoyed The service Department! An amazing free car wash and very nice people. More

by Tyler Sabel (RevsAndReviews)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Brasted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Barden
May 24, 2024

The replacement of the ABS module took longer than expected, but the results were excellent, and Angie gave me a discount for the inconvenience. More

by DLMEIERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
May 24, 2024

Always have worked with Angie a great service advisor always answers all questions and very knowledgeable about vehicles problems in my opinion she is the best around More

by MICHAELMARSHALEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Good experience. Friendly staff experienced phone communication issues, but was treated professionally by the staff. More

by HAYBIRD18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Everyone was excellent. From checking on parts and making sure they were available to install and service I was very pleased More

by Em_jaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelika was amazing. I’m very pleased with her courtesy and ability to handle the issues that arose
May 17, 2024

Very courteous and professional, got in and out in a timely fashion, price was fair. More

by RAPETERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

May 16, 2024

They were great especially Jacob from the service department. They got the recalls & our alignment issue cleared up in the same day! More

by finance55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

May 15, 2024

I scheduled a "Works Package" a $79. 95 value on line. I arrived 10 minutes before my appointment and Jacob handled the paperwork right away. The wait time was minimal and I was on my way More

by DCHAMMEN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 16, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jacob met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

May 13, 2024

Very helpful. Very friendly. Addressed all my questions and concerns. Highly recommend! Send your friends. More

by shoestring82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

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