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Gresham Toyota

Gresham, OR

4.5
696 Reviews

950 NE Hogan Dr

Gresham, OR

97030

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Showing 696 reviews

June 12, 2024

Dan is good provide an excellent service and very helpful…its seems he’s very knowledgeable More

by Mydogmushu123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Jun 12, 2024 -

Gresham Toyota responded

We are glad to hear that Dan provided excellent service! Thanks for choosing Gresham Toyota.

June 12, 2024

Good service and delivered my car on time. Easy to schedule the appointment although I think a phone call is best for scheduling routine maintenance More

by Gkl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 12, 2024 -

Gresham Toyota responded

Thank you for sharing your experience! We're glad to hear that Gresham Toyota provided good service and timely delivery. We appreciate the feedback on scheduling appointments, and we'll take it into consideration. Safe driving!

June 12, 2024

Worked with service representative Dan Kim. He was friendly, courteous, and reviewed my car’s records to determine what regular servicing was needed. He made sure that any needed parts were ava More

by paheistuman
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Jun 12, 2024 -

Gresham Toyota responded

We're delighted to hear that Dan provided such excellent service during your visit to Gresham Toyota. Thanks for sharing your positive experience!

June 12, 2024

They got me in days before my appointment and had it finished the next day. More

by lisabrowning01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 12, 2024 -

Gresham Toyota responded

Thank you for sharing your support of Gresham Toyota! We are happy to hear your service visit was quick and satisfactory.

June 11, 2024

It was a busy day for service but my oil change was done in the amount of time given to me. More

by mark_johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon (Service)
Jun 12, 2024 -

Gresham Toyota responded

Mark, we are glad to hear that our team provided reliable estimates, even on a busy day. Thanks for choosing Gresham Toyota!

June 11, 2024

When I purchased my vehicle here four years ago the experience was great, since then I have been returning for routine service and always had a positive experience. During my last service I was shocked More

by Kylerboland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jun 12, 2024 -

Gresham Toyota responded

Kyler, in response to your review on Google from earlier today regarding this same issue, the store has been notified to contact you and someone should be reaching out to you soon. Thank You, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

June 10, 2024

Alex kept me informed of the car services. I like the waiting area with coffee and cookies. Everyone was helpful and courteous. Thank you! More

by Denielecberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 10, 2024 -

Gresham Toyota responded

Deniele, we're glad to hear Alex and the team at Gresham Toyota provided excellent service and that you enjoyed our waiting area. Thanks for sharing your experience!

June 09, 2024

Good customer service. The folks that sign you in are great. The wait is occasionally too long though. Seems like a staff shortage. Waiting in line for 10-15 several differ More

by debbie.angleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 10, 2024 -

Gresham Toyota responded

Debbie, thank you for your feedback! We're glad to hear our team at Gresham Toyota provided good customer service, and we apologize for the wait times. We'll work on improving this aspect of our service!

June 08, 2024

Dan Kim and his service staff, especially Paul provided me with excellent service at Gresham Toyota. As I explained to them I have been trying to get my 1997 Toyota T100 truck to pass the DEQ registration More

by Dennis Darby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim, Paul Bergstrom
Jun 10, 2024 -

Gresham Toyota responded

Dennis, we're delighted to hear that Dan and Paul provided you with excellent service at Gresham Toyota. Thanks for sharing your experience!

June 08, 2024

I have always had great service from you- you take good care of my car! More

by bethiem45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kim
Jun 10, 2024 -

Gresham Toyota responded

It is our pleasure to assist you with your service needs. Thank you from all of us here at Gresham Toyota!

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