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Hanlees Napa Subaru

Napa, CA

4.7
488 Reviews
Welcome to Hanlees Napa Subaru Hanlees Napa Subaru strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve the residents of Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, CA and surrounding areas! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! We always have the latest new Subaru models available online and in our showroom! Are you looking for one of Subaru's popular SUVs such as the Crosstrek, Forester, Outback, Ascent, and Solterra? Or are you looking to buy one of Subaru's cars and performance vehicles, such as the Subaru Impreza, Legacy, BRZ, and WRX? Also be sure to check out our Hanlees Specials to save on a new Subaru! If you're in the market for a used car, truck, or SUV, we've got you covered. We have a wide range of affordable and reliable used vehicles to choose from, including certified pre-owned Subarus. Our experienced service team is ready and eager to ensure your vehicles remain in top condition. Auto service is easy with Hanlees Napa Subaru, simply schedule your appointment online or give us a call at 707-755-8156. We always have service and parts specials available so you can save big during your next visit!
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495 Soscol Ave

Napa, CA

94559

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Showing 488 reviews

May 31, 2024

They stood behind my warranty and fixed my a/c problem. The a/c machine had a mechanical issue after the diagnosis on my car. That required me to return on another day, a loaner was offered and I took i More

by ABIGMAC53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian is new to the Service department, he was professional and courteous. Keep him.
May 31, 2024

Christian was very courteous and efficiently handled my service quickly. He actually saved me money on my service More

by Keralyn King
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christian & Kama
May 29, 2024

Good customer service easy to approach very helpful kind and knowledgeable hardworking and industrious and approachable More

by ATIENZA_BENIGNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Clemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherry Cubanbang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lillian Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Christian was the best representative of customer service that I have had since buying the car there. More

by jmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 15, 2024

Service Manger Kevin and Jannette have an attitude that I don't care. Never again. More

by zero.renewal.napahanlees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin, Jannette
May 15, 2024 -

zero.renewal.napahanlees responded

Bye Hanlees Subaru (Napa)

May 15, 2024

Cherry Cubangbang reached out to me about my interest in buying a Subaru Forester. She was excellent in meeting all my needs. Hanlee's made the buying experience smooth and easy, quickly getting my new c More

by BARBARA.DARLING47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherry Cubanbang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Sturton
May 09, 2024

We have confidence in this dealer ship. We bought our last car from them , thank you More

by KEVINMILTON_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherry,she sold us our last car. Very knowledgeable
May 09, 2024

No real pressure and they worked with us and we were happy with our purchase. More

by KEVINMILTON_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherry( she sold us our last one. Very knowledgeable
May 08, 2024

The mechanic was kind,professional, and did a great job, going above and beyond what was required. More

by MATT19640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Kevin was fantastic l. He was helpful, polite, knowledgeable, and efficient. I look forward to working with him again. More

by PEGGYNOIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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