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Hawk Ford of St. Charles
St. Charles, IL
2,399 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,399 reviews
Verified Customer
Helpful May 28, 2024
as a fleet we use hawk ford service for our warranty work steve and his team are always professional and courteous. We also use doug and his team in parts very helpful in all aspects of parts steve and his team are always professional and courteous. We also use doug and his team in parts very helpful in all aspects of parts More
by HARRISONGARY
May 28, 2024
Kristy Swanson did an outstanding job as my service advisor. She kept me well-informed of the work being done, the estimated time, and the estimated cost. advisor. She kept me well-informed of the work being done, the estimated time, and the estimated cost. More
by JIM
Employees Worked With
Kristy Swanson - Five Stars
May 28, 2024
Kristy S is a pleasure to work with. She is very knowledgeable, professional and customer oriented. I also enjoy the tech videos. She is very knowledgeable, professional and customer oriented. I also enjoy the tech videos. More
by ESTAYO
Employees Worked With
May 26, 2024
Kirk Brown has been my car salesman for many years. I followed him to Zimmerman Ford ( now Hawk Ford). Steve Staub has been my long-time repair and preventive maintenance advisor. Hawk Ford is fortun I followed him to Zimmerman Ford ( now Hawk Ford). Steve Staub has been my long-time repair and preventive maintenance advisor. Hawk Ford is fortunate to have these two valuable pros on the team. Rich Brennan More
by RICHJBRENNAN
May 24, 2024
Everyone was friendly and the service time was quick enough for waiting service. I plan to use Hawk Ford again. enough for waiting service. I plan to use Hawk Ford again. More
by STEVER
Employees Worked With
May 23, 2024
Niko our salesman was a pleasure to work with as was the Manager Jim, the vehicle was exactly what we were looking for and the price was about what we expected. The only disappointment was, although it was Manager Jim, the vehicle was exactly what we were looking for and the price was about what we expected. The only disappointment was, although it was a used vehicle, there was no manual in the pouch in the glove box. My wife Emailed Niko and asked but he said he would try and look for it or we could purchase one from the Parts Department or on-line. Needless to say, we purchased one on-line as he never got back to us. I feel a Ford Certified used car should come with a manual to access all the features it has to offer. Otherwise it was a good experience. More
by f105thunderchief
Employees Worked With
May 18, 2024
All employees were pleasant and courteous, work was done well and in a timely fashion. well and in a timely fashion. More
by STVBRANDENBURG
Employees Worked With
