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Heiser Ford Lincoln
Glendale, WI
1,600 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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June 06, 2024
We’re able to get almost the exact car we wanted in stock would have liked a n orientation to new features and would like an owners manual for hard coy reference would have liked a n orientation to new features and would like an owners manual for hard coy reference More
by Jerrygutschow1
Employees Worked With
Helpful June 04, 2024
The dealership had my car for TWO days with NO clear indication in why my ABS, SERVICE ADV TRAC, and TRAC light were on. Then when i needed my car back, they demanded zi pay $165 bc the mechanic "neede indication in why my ABS, SERVICE ADV TRAC, and TRAC light were on. Then when i needed my car back, they demanded zi pay $165 bc the mechanic "needed"to be paid for the diagnosis he did NOT get. I highly DO NOT recommend this dealership! More
by D.Madlock
Verified CustomerJune 04, 2024
It was all about John Hutchinson or Hutch. He worked hard to get us what we want. He had this non-pushy personality. Zero pressure just honestly. I will always and already have recommended Hu He worked hard to get us what we want. He had this non-pushy personality. Zero pressure just honestly. I will always and already have recommended Hutch to all my friends. & I have a ton of friends :) More
by greygary1
Employees Worked With
May 26, 2024
I was very well taken care of. I was placed with a great vehicle at a great price. I was placed with a great vehicle at a great price. More
by archambeau2
May 24, 2024
I have always received quality customer service from Heiser Ford. They are thorough and efficient. Heiser Ford. They are thorough and efficient. More
by ssguz
Employees Worked With
May 23, 2024
Fast service with courteous staff. Work was completed quickly snd with good quakity. No issues. Work was completed quickly snd with good quakity. No issues. More
by chriszim
Employees Worked With
May 21, 2024
Salesman was very nice but poor service. Did not follow through with ordering floor mats. Fewer options on car than expected. Dealership did not return my call. No owners manual in the 2024 Did not follow through with ordering floor mats. Fewer options on car than expected. Dealership did not return my call. No owners manual in the 2024 Lincoln Aviator Black Label. Salesman said he will send me an owners manual through the mail. 2 weeks now and no manual yet. This is the closest dealer that sells the Lincoln Black Label. 165 miles from my house. I expected better service from a dealer when buying a new Lincoln Black Label. I will need to find a new dealer for my next car. More
by dave
Employees Worked With
May 17, 2024
One of a kind. Always pleased with service and I look forward for next service Always pleased with service and I look forward for next service More
by Gail
May 16, 2024
Always had great experience at Ford. Outstanding crew and Always keeps you informed on what is needed Outstanding crew and Always keeps you informed on what is needed More
by DSANTORO13
Employees Worked With
May 16, 2024
Marco was a very nice man to deal with the guys came out and fixed my car as they said they would I will be using them again thank you and fixed my car as they said they would I will be using them again thank you More
by lolasailer
Employees Worked With
