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Hendrick Toyota Concord

Concord, NC

4.8
971 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 971 reviews

June 12, 2024

Generally very good. Free car wash didn't work. I told 4 staff, no one helped. I left without free car wash. More

by sailors277
Workmanship
Recommend Dealer
Yes
Employees Worked With
Chris Norway
June 11, 2024

Chris saved for me. The last two services I had problems with my brakes not working after I had got them r replaced and my transmission another issue. This was the las More

by mark.ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
June 08, 2024

No problems. No problems. No problems. The 15 word minimum is stupid. No problems. xxxx More

by tlhoffman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Snyder
Jun 12, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brittany Snyder. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 05, 2024

Great service on rav4 in and out no issues with the service department will use again More

by Tecanup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Jun 07, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Ryan Cawley. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 05, 2024

Jay Moore and the rest of the team at Hendrick Toyota Concord always respect my time and my vehicle. Providing the best in Toyota service any where in the Charlotte / Concord area. More

by karl.zaengle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Baranoski, Ryan Cawley, Chris Garzone, Chip Gonion, Jay Moore, Justin Dreyer, Abadi Almasri, Brandon Chestnutt, Travis Enix, Jordan Gladden
Jun 07, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Jay Moore and our team. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 05, 2024

I always go to Hendrick Toyota for my auto needs . I trust Woody to take care of my car and truck after so many years of service We have built a trust. Woody will not tell me something that I don’t nee More

by dalesnead1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Jun 07, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Woody Woods. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 04, 2024

Brad was great to work with. And the coupon along with the Amazon gift card was amazing. Thank you!! More

by garybiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Jun 07, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brad Treece. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

May 30, 2024

Service department is great here with Nicolas A. He is very knowledgeable about car repair, and always approachable for any questions. He provides great customer service every time! More

by Sandyhyun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Anatrella
May 31, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Nico Anatrella. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

May 29, 2024

Took Tacoma in for routine service where an issue was identified with the rack and pinion. Although it took three hours to service the truck, they said they couldn't get an answer on warranty coverage fo More

by chip.hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Snyder
May 29, 2024

I met with Todd Burdekin, Todd worked with me to find what I wanted in a car. He was courteous and professional and with his help I found the car I leased. Anthony Arellano took the time to explain and h More

by tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Burdekin - 5 Stars, Anthony Arellano
May 31, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, Tom. We are so happy to read such a great review about your sales experience with Todd Burdekin at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

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