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Herb Chambers Kia of Burlington
Burlington, MA
725 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 725 reviews
June 13, 2024
Service department was great. They reviewed recommendations by another dealership, and found most of the work to be unnecessary saving me hundreds of dollars. They reviewed recommendations by another dealership, and found most of the work to be unnecessary saving me hundreds of dollars. More
by chefmsg
Employees Worked With
Pam
Helpful June 10, 2024
The Kia of Burlington was in every way a complete enjoyable experience in dealing to getting a new car enjoyable experience in dealing to getting a new car More
by j.sauk
June 09, 2024
Easy scheduling process. They started the work on time and finished it within reasonable time. Advisor kept me informed on the progress. They even texted video of inspection They started the work on time and finished it within reasonable time. Advisor kept me informed on the progress. They even texted video of inspection. More
by NJ
Employees Worked With
Mike?
June 05, 2024
The salesman was knowledgeable and asked questions to ensure I was fully informed about my purchase. ensure I was fully informed about my purchase. More
by Paul
Employees Worked With
June 01, 2024
I love this dealership! They are kind, friendly and know their stuff! Cesar is the best—he’s a keeper! They are kind, friendly and know their stuff! Cesar is the best—he’s a keeper! More
by Denise
Employees Worked With
May 31, 2024
Sales and service are top drawer. Great folks to work with. Service is the best I have dealt with. Great folks to work with. Service is the best I have dealt with. More
by RachelB
May 26, 2024
I recently had my kia sportage car's brake pads and rotors replaced, and I was charged approximately $550 for labor and $1,550 in total. While the service was completed as requested, I feel that the co rotors replaced, and I was charged approximately $550 for labor and $1,550 in total. While the service was completed as requested, I feel that the cost was excessively high for the work performed. Replacing brake pads and rotors should not have been this expensive. I expected a more reasonable pricing structure for such a routine service. More
by Nik25
Employees Worked With
May 25, 2024
From the moment I walked in, the folks at Herb Chambers' KIA of Burlington made me feel comfortable and at ease. Honestly, I had so much fun! The team is genuine. John Frances, Matthew Pierre, Cathy H, J KIA of Burlington made me feel comfortable and at ease. Honestly, I had so much fun! The team is genuine. John Frances, Matthew Pierre, Cathy H, Julian Aguirre, Michael Huang, Jennifer Nelson, Senee OConnell and everyone else working - thank you! I look forward to seeing you all on my next visit and I love my new Sportage Prestige - I recommend wolf grey with a carmine red interior :) Looking forward to my next visit! More
by Reeve P.
Employees Worked With
Other Employees :
Matthew Pierre, Cathy H, Matt Day
